Ashley Furniture Corporate Office Headquarters

Ashley Furniture Corporate Office | Headquarters

Avarage Rating:
1 Ashley Way Arcadia, WI 54612
Phone: (608)323-3377
Website: www.ashleyfurniture.com
Reviews: 5 WRITE REVIEW



Company Overview

Ashley Furniture is one of the leading furniture manufacturers with an experience of over fifty years in this industry. The Ashley companies operates through large facilities spread across a number of locations and its headquarters is located in Arcadia, WI. It runs separate operating departments namely Ashley Upholstery, Ashley Casegoods, and Millennium. The lineup of products from this company includes furniture for living room, bedroom, dining room, and even home office furniture. One can search for furniture based on collection or style offered by the company. Some of the furniture collections from the company include Carlyle, Hamlyn, Key Town, Cross Island, and Kenwood Loft.



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Ashley Furniture Reviews

There are currently 5 consumer reviews about Ashley Furniture available. Share your review.

  • By CMG - Posted on: July 29, 2013

    I actually bought a dining room set from them in Feb and was very pleased. The table had a bad finishing on it but they replaced it quickly. I love the table. Since we had a good experience with them we went this weekend for their $15,000,000 Warehouse Sale. The prices were so inflated it was ridiculous. The dining room set we had just bought for $1100.00 including tax and delivery was now $1749 without tax and delv. How can they get away with raising their prices so much?? It doesn't sound legit to me. I asked the salesman and he told me they used to use store prices now they used manufacturer suggested prices. But the discount is coming off of the manf. price so I would still be paying more than the "store" price. What a rip off - I suggest you just stay away form their "sales".

  • By lah - Posted on: June 27, 2013

    I purchased reclining sofa 1 yr ago for $1000 and bought the extended warranty for an additional $230. I noticed that the middle section of the 3 piece sofa was falling in and not supportive. I called Ashley they said it was no longer under warranty after a year but after I told her the problem she said it sounded like a frame or spring issue and those were warrantied for 5 yrs, so she sent someone out to look at it. They came out and looked at it and wouldn't support the warranty saying it wasn't normal wear and tear. I asked where else I could go and she the referred me to Guardsman based on the extended warranty I purchased. I contacted them and sent them the information they requested and they have now also refused to repair it stating that I didn't contact them first within the 10 day time frame of the extended warrant. This is UNACCEPTABLE SERVICE. NOONE AT ASHLEY TOLD ME I SHOULD HAVE CONTACTED THEM FIRST AND NOW GUARDSMAN IS TELLING ME THAT THEY SHOULD HAVE BEEN CONTACTED FIRST, so because of the delay they are denying my claim. I now am so angry because I have a $1000 sofa that is terrible and cannot be fully used. GUARDSMAN TELLS ME THAT ASHLEY IS EDUCATED TO INFORM CUSTOMERS WITH EXTENDED WARRANTIES TO CONTACT THEM FIRST BECAUSE THERE IS A TIME CONSTRAINT, BUT I WAS NOT INFORMED OF THIS. I will never recommend Ashley to anyone ever again and I have purchased other furniture from them because I like their items, but that doesn't mean anything if they don't support their furniture and customers. And I'd never recommend that anyone purchase an extended warranty, especially from Guardsman.

  • By Bill - Posted on: May 4, 2013

    Never again Bought and paid for over 8 weeks ago Got sofa and love seat about 2 weeks ago Got bumped twice on scheduled delivery Window Am supposed to get rest of order today End tables and coffee table Window was to be 11 to 3:30 Got call at 10 that window was now 1:30 to 5:30 Had to go to store last night because Lamps weren't in so had to take Display models

  • By Alicia Flores - Posted on: May 27, 2013

    I recently purchased a trundle twin bed for my granddaughter and after being told by my sales consultant that I would have the bed within two weeks and this being on April 1, 2013 and just now receiving it on May 27, 2013, it was not only the wrong item but the bed had deep scratches with black markings! I was wanting a trundle bed so that their could be a spare bed, but if i would have known I was going to get a bed with drawers underneath I would have never purchased this bed. I would have just went to Rooms to Go. I had already heard real bad ratings about Ashley Furniture but when my granddaughter and I went to the store and I seen the way her face lit up by seeing this bed I just knew I was going to do what I could to get it for her. But if i would have known that I was going to be treated the way have been I would have NEVER had purchased the bed! Everytime I have contacted the store the lady who answers the phone is so rude and very unprofessional! I've also been in contact with the customer relations department and Yvonne has been very ugly and rude as well. Their statements is your going to love this place, well with business and merchandise like this who is going to love a company like that.

  • By Don\\\\\\\'t BUY at Ashley\\\\\\\'s - Posted on: April 26, 2013

    I have never been so dissappointed in my life!!! We purchase furniture from Ashley's on March 3 2013, and we yet havn't recieve it. We have not recieve not even a courtesy call from NO ONE!!!!!!! We kept and keep trying to contact them and all we have been getting was an run a round from this person to that person. This do not make any sence. We gave our furniture away to someone else expecting to have ours within 2 to 4 weeks as stated, but NO!!! We, the grandchildren, our children and our guests have been sitting on the floor!!!! it have been so long of a wait till I have forgotten how the furniture we paid cash for looks. If we had only knew that this would have happen we would have not gone to ASHLEY'S. We didn't know, but when others seen what we are going through thay would say "I should have told yall because the same thing happen to me or us" This is not good business at all>>> We have passed the point of not ever buying from Ashley's EVER again!!! Point blank, not even a candle!!! Bad Bad busniness ASHLEY"S>>>>>>>>>>>>!!!!!!!!!!!In Alabama!!!!!!!!!!!!!!




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