AutoNation USA is an automobile retail corporation, the biggest in the United States. It was established in 1996 by entrepreneur H. Wayne Huizenga, also initiator of Waste Management and Blockbuster. The headquarters of the company is located in Fort Lauderdale, Florida. The present Chief Executive Officer and Chairman is Mike Jackson, ex CEO of Mercedes Benz, North America. The present Chief Operation Officer and President is Mike Maroone, former head of Maroone Automotive Group, South Florida. AutoNation has 215 dealerships all over America, and has 20,000 workers. It sells 32 various producers products countrywide and outsells every other automotive dealer in the United States.
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I have bought at least 15 Ford Trucks and Vans from Auto Nation here in Ft Worth the last 3 are as follows 2012,2017 F350's Lariats SRW & a 2019 F350 Dully most from the Burleson location. In 2010 F350 I had several problems with it. Last issue (By that time I was more than pissed) It stopped running on I35W in Ft Worth. I called the Burleson Dealership asked to speak to GM where I bought it from. He got on phone He knew I was pissed I explained He needed to get truck picked up and repaired correctly I also wanted a Loaner until they could figure out what was going on. His comment was I'll get trucked picked up but NO LOANER even with all the problems I had with it. ( In 2013 I bought My Daughter a Lexus 250 just before She Headed off to College any issue or just routine services Sewell Lexus always provided a loaner) Today I own 10 ford Truck & Vans as I own a service company. One is a 2014 F150 that radiator fan will not run. I called autonation Ford in Burleson hit que to parts. I asked for fan relay or thermostat cost and location. He explained He didn't know location in which I find total BS. In to days world when looking up parts it will show location in a sub menu. I then asked to speak to a Tech that could tell me. He then explained I could bring truck to AutoNation Burleson for repair.(F That) I then asked for GM so he could get me to right person n was bounced around to several different people then ended up to GM's phone and it went straight to VM. (I'm pretty sure He or She knew I was ducking my call). Right now I'm in the market for 3 new F150's to add to my fleet. Guess where I will not be going to purchase. (NEVER AUTONATION AGAIN) Seems to me they are more interested in that all mighty dollar than Customer Service.
Worst dealership that I have ever dealt with, I have bought 3 cars from them and I though I was considered a good customer, not,the Sales Manager and the Salesmen are all liars, don't buy a Ford from the dealership in Union City, Ga.
Auto Nation SUCKS!!! You can never reach anyone there by phone!! I would NEVER go to them for service!!!!!!!!!!!!
I took my vehicle in to the Chevy dealership in Mesa Arizona. They LOST MY KEYS AND ALARM CONTROLLER. After having me wait an hour in their lobby they sent me home on a shuttle and told me they would continue looking for them. Two hours later I received a call indicating that they had by passed my alarm system and the vehicle would turn on now. They asked that I go to a store and buy a part they needed for the alarm system and take it to them to rewire my alarm system. I CANNOT BELIEVE THAT AFTER THEY LOST MY KEYS AND ALARM CONTROLLER THEY WANTED ME TO GO PURCHASE THE PART!!!!!!!!!!!!!! What kind of customer service is this?
I bought a truck from autonation in Roseville ca this dealership sold me a 2006 ford 6.0 diesel KNOWING that it needed 5000$ worth of repairs and then refuse to stand behind it This company has a moto...... We've checked this vehicles history so you don't have to worry What a load of crap...... Buyers Beware!!!!!!
Autonation in Roseville Ca ripped me off
please lose that marrone jingle it is annoying
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