Corporate Office

I have been a member of the Worlds Gym in Ft Myers Fl for the pas 21 years. I always made my payments for the year cash up front, If I noticed a flooding toilet I would let them know up front, being this was my gym where I worked out.In the end of October last year my wife suffered a heart attack, had to go for open heart surgury and was in intensive care for 7 days being she had complications. In the meantime her purse was stoplen from her hospital room and I had to cancel all credit cards, checking, and social security office had to be informed. I explained the problem to World gym manager and his answer was when can you come in to make the 10.00 payment. There customer service sucks no intreasts in maintaining a responsable client and now they are charging me a 20.00 for my credit card being out of commission. I had been making my payments in the meantime in cash. i HAD IT WITH THIS GYM AND THE LST TWO MONTHES i HAD LEFT ON MY MEMBERSHIP I am bowing out and refuse to pay any additional fees being they did not honor their contract with me on the customer service side. If they had been a little more understanding I would of made an attempt to get their before the billing cycle in order to avoied the fee, however sometimes their are other prioities in life then a 10.00 gym payment like the life of your spouse.