Priceline Corporate Office Headquarters

Priceline Corporate Office | Headquarters

Avarage Rating:
800 Connecticut Avenue Norwalk, CT 06854
Phone: (203)299-8000
Website: www.priceline.com
Reviews: 20 WRITE REVIEW



Company Overview

Priceline.com is an American company, helping its users in obtaining discount rates for purchases related to travel, like hotel bookings and airline tickets. Their headquarter is located at Norwalk, in Connecticut. Although they do not supply the services directly, yet helps in facilitating provisions associated with services of travel by suppliers to customers. The company gained popularity because of their services where travelers were responsible to quote their expected price on hotel rooms, airline tickets and car rentals. Their origin is linked to Walker Digital. A company based in Hong Kong, Cheung Kong Holdings, purchased a major share of Priceline at a later period.



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Priceline Reviews

There are currently 20 consumer reviews about Priceline available. Share your review.

  • By Jason Scott - Posted on: May 8, 2013

    Priceline scams you out of your travel insurance. I bought the the insurance $50.00, had purchesed five rooms. Two people could not make trip and Priceline would not change the reservation. Thats the whole reason you purchase travel insurance!!!!!!!!! What a joke was told if I were dead or in the hospital was the only way insurance could be used. !!!!!!!!!!!!!BEWARE DO NOT BUY TRAVEL INSURANCE A $50.00 SCAM!!!!!!!!!!!!!!

  • By Stacey Buehler - Posted on: May 7, 2013

    Terrible Experience. Unfortunately, I am disabled and suffer from Parkinsons Disease at an early age. I do take my major medications in the morning and sadly, should not be trying to handle personal business. In this case I made a reservation 1 day earlier than I should have as I have to have transportation to the airport and I thought I needed the 15th, when the transportation I have is for the 16th. I called Nancy in C/S immediately. So sorry, nothing they could do, policy, etc. After working in a customer based organization for 20 years, I was shocked at the treatment. The reservation is for next week and not tomorrow and I did call right away. So beware, especially bidders out there. This is not a compassionate company and I only wish William Shatner knew who he is really representing. To 'Nancy' it is nothing, but to me, who now lives on a very fixed income, it is a big deal. So, beware public. They seem to take no consideration for a mistake, even when caught right away.

  • By Ronald Horoshko - Posted on: May 29, 2013

    You have a right to steal our hard earned money. My wife who by the way is a attorney and will find a way to expose you for theft of our money $1519.70 I went online to purchase a ticket for our son to come home for a retirement party I followed the form only to find out that the ticket your company had for $750.00...it was not available so I followed the continue instruction.... CONGRADULATIONS we excepted your price billed our card and emailed me the itinerary ...WE then noticed that the e ticket was at 6 am our son wont be in San Fran until 11 am from We spent the next 4 hours talking to your SERVICE AGENTS who all said sorry.....your ticket has no value and we will not help you.. You should be ashamed of this type of service. If I was younger I would fly out to your office and talk to your CEO.. I have been robbed and that is wrong ..what is happening to this once PROUD AMERICAN ...shame on you You have not heard the last of this... A letter to your stockholders...To your CEO any assistant that will listen to my plea.. Their is no aloha in Hawaii for Priceline.com

  • By COLETTE LARKINS - Posted on: May 27, 2013

    I MADE A BID FOR A FLIGHT FOR MY SON AND WIFE BUT THEY BOTH HAD A SERIOUS SITUATION AND CAN NOT MAKE THE TRIP, SO I ASKED IF I COULD AT LEAST CHANGE THE NAMES OF THE PEOPLE, BUT PRICELINE SAYS THERE IS NO WAY THAT THEY COULD ACCOMODATE ME IN ANY WAY POSSIBLE BECAUSE OF THE BID I MADE. WELL I SAY WHAT IS THE REASON TO USE SOMEONE WHO CAN NOT ACCOMODATE ME IN ANYWAY AFTER I HAVE SPENT WITH THEM $700.00. I SAY PRICELINE STINKS AND I WILL NEVER EVER USE THEM AGAIN EVER. I ADVISE OTHER PEOPLE TO NOT USE PRICELINE BID BECAUSE IF THEY HAVE A SITUATION PRICELINE WILL NOT CONSIDER ANY SITUATION WHAT SO EVER!

  • By Sam Goodson - Posted on: May 17, 2013

    Booked a room through priceline "front", hotel-rates.com and was charged $89.00 for one night and $119.00 for the second. In addition, was charged $19.99 service on top of that. I happened to call the Hampton Inn to get directions and just happened to ask their rate. To my surprise $74.76 per night!! I then received a letter from the "front" saying I could cancel and get full refund by noon on the 15th however, the letter was sritten on the 16th and by then it was too late to cancel. Phone calls connected me to me to the Philippines which, of course, could do nothing. What a scam!! $258.15 for something I could have gotten myself for $149.52 plus tax!! Wouldn't think of using anything connected with priceline again. It's all a scam and certainly worth picking up a phone and talking with hotels directly to get a better rate not to mention SERVICE.

  • By Pat Caborn - Posted on: April 22, 2013

    Not worth the few dollars! If you have an emergency too bad, they will NOT refund your money or even work with you. I am out 150.00 due to an unforseen emergency and was literally told TOO BAD no refunds!!! I'm not sure I know anyone that can just toss 150.00 out the window but I just did thanks pricesline!!! I've used them in the past and never had a problem but I can assure you I will NEVER EVER use them again, and i will make sure I warn anyone who asks about them as well!!!!! WORST CUSTOMER SERVICE EVER!

  • By P L Domingo - Posted on: April 18, 2013

    To whom it may concern, My name is P L Domingo, I have been a Priceline customer since July 26, 2006. For my birthday I planned on renting a vehicle through Priceline and driving to Southern California to celebrate with family and friends. The reservation was going to be for a week starting on March 17, 2013. During the reservation process I decided to use the “name your own price” feature. Upon using this feature, I named my price and the system defaulted automatically from a fullsized vehicle to an economy sized vehicle. During the confirmation process I did not feel the need to reconfirm since I had just made the same request moments before. The reservation was accepted for the vehicle I did not want, thus prompting me to contact customer service. I contacted customer service via instant message. I explained the situation to the representative and she advised that she could generate a stop on the transaction but there would be nothing they could do until the end of the rental. I appealed to her by stating that I use Priceline often and asked for special consideration. I was appealing to the grey area but she expressed that it was a black and white issue (paraphrasing) I explained that I know what I selected and she advised that it was up to me to confirm before accepting the bid. It would have been nice to receive some compassion instead of being told it was my fault and there was nothing outside of policy and procedure that she could do. I am writing this letter to express my utter disappointment in the lack of customer service I received. Although I did not explain the gravity of the situation and by not having the refund generated sooner I would not be able to secure another rental to travel for my birthday. If I thought it would help, I would have expressed that I am unemployed and have been saving up for the rental but I did not feel I had to; I am sure representatives hear sob-stories such as that all the time, and I thought that I could appeal to the representative by having my frequent usage validated along with my seven years of patronage. I am expressing this now not to sell a sob-story, (there is nothing that can be done after the fact, my birthday has come and gone) I am just setting the importance of the rental and the reason for it. I am also writing to inform that this incident has greatly upset me and therefore I will not be using Priceline for any future travel needs. I am just one person out of thousands that use your service but I will share my experience with anyone that will listen. Something should be done regarding your policy and procedure when it comes to errored reservation. Although I feel fortunate in having received a full refund, I would have been more than happy to re-bid and keep my money with Priceline as this was not an option I will no longer recommend your services to any family, friends or social media friends. Regards, P L Domingo

  • By brenda - Posted on: April 16, 2013

    crappy hotel not as advertised.......Buyer Beware.......no resoloution

  • By YOLANDA JACKSON - Posted on: March 28, 2013

    A simple situation where that my trip needs to be reschedule due to a medical situation & you can't honor it. However you can take my money that I paid upfront with no question asked & your telling me you can't reschedule my flight. I will be calling PRICELINE CORPORATE OFFICE! Someone will be talking to me & fix this situation. 1 bad apple is all that you need people will stop shopping with you. Trust me I work for a hotel that deals with priceline & we help out in your unsual situations with your customers why can't you do it for us.

  • By Robert Kaeser - Posted on: March 12, 2013

    I made bids today and prior to today and then I usually go back and go to the kayak website and book my flight because I NEVER get a better deal, or if I did, it's only a matter of a few dollars, which isn't worth my time or effort in putting in a bid. Then you simply generate automated e-mails that also tell me nothing. What is it that you do besides make a bunch of people irate (have you read some the blogs people write about you where you get 1.4 stars out of 5) and pay William Shatner to make some stupid stance like he is actually fighting for the customer?




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