Corporate Office

Dear Sirs: I am writing to you because on your website months ago I saw a Garden Collection wire hanging basket and every time I go to my store listed below they tell me that it isn't coming into the store. I would like to know why my store doesn't and haven't carried it at all. Now I see that it is out of stock. I have been trying to buy 10 of these but my store never got it in. And surprise because I have email you many times and no one even respond to my review. Please let me know one way if my store will get them in. Thank you, Janet Rouse prud1@comcast.net DollarTree Shops at Riverwood Store #5098 912 River Street Suite 100 Hyde Park, MA 02136-3715 857-342-6011 SKU: 106625 OUT OF STOCK

Went in to store #6746 yesterday and not one employee was wearing a mask. Very irresponsible, I wont be back.

I bought 36 items of a bubble sword on-line. Before I purchased I asked the manager if I could return ( not exchange) for store credit. They said yes. When I returned to Dollar Tree for store credit, the manager nick said he could not do it and it was store policy to even exchage item for item. This has to be the dumbest policy a company can have. I don't see Dollar tree being around in the next 5 years with stupid exchange policy's like this.

WHILE SHOPPING DOLLAR TREE AT CUMBERLAND CROSSING, MONTICELLO KY, I HAD AN EXPERIENCE THAT HAVE NEVER HAD AT A STORE. MY TWO GRANDCHILDREN WERE LOOKING AT POOL/SWIMMING TOYS WHEN ONE OF THEM PICKED UP A BURGER KING CUP WHICH APPEARED TO HAVE SODA POP IN IT AND I ASSUMED IT HAD BEEN LEFT BEHIND BY ANOTHER CUSTOMER, BEFORE I COULD GET TO MY GRANDSON TO MAKE HIM PUT THE CUP DOWN THE LID CAME OFF AND HAD SPILT ON THE SHELF AND ON HIM, I SOON BECAME VERY UPSET BECAUSE WHAT I HAD THOUGHT WAS SODA POP WAS TOBACCO SPIT LEFT IN THE CUP, I IMMEDIATELY TOOK THE CUP TO THE REGISTER AREA AND ASKED FOR A TRASH CAN AND WAS TELLING THE CASHIER WHAT MY GRANDSON HAD FOUND AND SHE INFORMED ME THAT THE CUP BELONGED TO THE ASSISTANT MANAGER ON DUTY, SHE SAID SHE WOULD GIVE IT TO HIM WHEN HE COME BACK FROM LUNCH. I DO NOT THINK THIS IS VERY PROFESSIONAL.

On Sat, I stopped into the store to purchase a few items.. I was in the store for approx 5 minutes.. By check out time, my frozen food items (Michelina dinner) had melted. The Luigi's Italian Ice was liquid. No store should be this hot! Trying to be a loyal client, I went in yesterday after work (around 6pm). The store was much hotter than the previous visit. My clothes were damp, I had sweat on my face and my hair was wet underneath. I was so miserable that after a few minutes I could not handled it anymore and had to leave. Since I could not wait to leave, I had the items put back and left with nothing. I ended up at Dollar General to get the same items (and pay more) but at least the store was cool. Someone or something needs to be done as this is dangerous for your guest and staff. I cannot keep wasting my time to come into your store if you are not going to turn the air on when the temps are 75 degrees and higher. That is much to hot for the patrons to be comfortable. As an FYI, the thermometer at the garden site was at 92 degrees last night. I visited the store on W Market St in Greensboro NC .. I know the staff and W Market St are missing my sales as I am use to spending around $350 per month personally and the around another $150 on business items..and now my charity event will have me spending around $1000 over the 3 months, trying to buy the items needed for the event. I am going to go elsewhere if something cannot be done.