Jack in the box was founded by Robert O. Peterson in the year 1951 in San Diego, California, which is it's headquarter as well. It is an "American fast food restaurant," which operates in 2,200 locations in total. In the year 2005, the company came up with its plans for expanding nationwide by 2010. Finally, the company succeeded in its plans and opened centers in varied locations in Indianapolis. This restaurant chain enchants its customers with American version of cuisines like tacos, egg rolls, poppers, burritos, etc. Even the restaurant offers its customers with seasonal items like Oreo mint shakes, pumpkin pie shakes, eggnog shakes and more.
There are currently 8 consumer reviews about Jack In The Box available. Share your review.
I am only complaining about 1 Jack in Box. Jack in the Box, 5961 E Main St, Mesa, AZ 85205, USA. I have done everything I can over past few years to tell these people the food is either wrong, old or just bad. That is the only reason I contacted you.
The customer service at 900 Oakdale Rd in Modesto sucks! It's the worst customer service I ever received. The manager on the evening shift (Kayla Larson) should be fired!! Her way to deal with difficult customers is to run and hide with the rest of her staff and call the police! Really!!!??? You waste the time of the police for an order of curly fries that you forgot to include in my bag?! If Kayla is the type of employee that represents Jack in the Box,then I will never patronize a Jack in the Box ever again!!!Because customer service is not a priority! Jack you need to get out of your box and train your employees on better customer service skills. In order to be successful you have to please your customers.I GIVE THE RATING AT jACK IN THE BOX AT 900 OAKDALE RD in Modesto CA A BIG FAT "F"! I will never, ever, ever, spend a dime at that restaurant again!!!!
I called Liz the general manager for the 900 Oakdale Rd, Modesto Ca location. Liz listened as well as Kim Brum (the day manager). Kim was very apologetic and displayed excellent customer service skills. However I was disappointed that I was not offered a coupon nor encouraged to give their establishment another try with a complimentary meal. It seems to me that Jack in the Box doesn't care about their customers, and that saddens me because I've always like your food. But I will no longer spend my hard earn money in an establishment where customers don't matter. There are too many other places to go.
I would like to see if Jack in the box would make a special offer for us vegetarian. I always see offers for the regular ideas on specials. You can not even get a vegetarian meal. I have to order fryes then my drink and then my vegetarian buger all separate. I would be so greatful for any thing you can do for me. I am on a fixed income and I need to watch my spending. Bonnie
It has been my experience, that the service, not just one location, but several various locations. That the drive-thru has high priority, and the walkup can be waiting 5 minutes or longer before anyone will attend to customers. And it was mentioned that this was jack's policy to serve customers in this manor. It appears there was no thought about the other half of the customers. If the have larger vehicles in the work force, or personal. I've have been to other fast food chains, like KFC, BK, MacDonald's and others. The service was exceptional. I have asked about their customer policy for walk-up, well they add help to serve them so no wait time to place an order. Now that service.
your commercials should really stop! Come on man! my daughter is eleven years old what does the size of a mans penis the grandpa with an erection hidden behind a coffee pot got to do with food. its damn ridiculous, offensive, bad taste, WTF!!!! i dont even go to jack in the box solely because i am not support a bunch of perverts. your marketing director is probably on megans law! apologize to the public, shut down, youre an embarrassment to wholesome families!
Please we Need a jack in the box in Rochester Minnesota
I recently was at one of your restaurants on a Sunday in the Stockton CA area. There was a crew of men doing the grounds. One of the men looked to be very professional, the others looked to be very unprofessional, borderline criminal. Wont be going back there any more
Please take a note that you are about to post a public review about Jack In The Box corporate office on CorporateOffice.com. This review will be public, so please do not post any of your personal information on this website. If you would like to contact the corporate offices of Jack In The Box, please use their contact information such as their phone number, website, and address listed above to contact them. However, sometimes staff from Jack In The Box headquarters do read the reviews on this website.