Ashley Furniture is one of the leading furniture manufacturers with an experience of over fifty years in this industry. The Ashley companies operates through large facilities spread across a number of locations and its headquarters is located in Arcadia, WI. It runs separate operating departments namely Ashley Upholstery, Ashley Casegoods, and Millennium. The lineup of products from this company includes furniture for living room, bedroom, dining room, and even home office furniture. One can search for furniture based on collection or style offered by the company. Some of the furniture collections from the company include Carlyle, Hamlyn, Key Town, Cross Island, and Kenwood Loft.
There are currently 13 consumer reviews about Ashley Furniture available. Share your review.
Never again Bought and paid for over 8 weeks ago Got sofa and love seat about 2 weeks ago Got bumped twice on scheduled delivery Window Am supposed to get rest of order today End tables and coffee table Window was to be 11 to 3:30 Got call at 10 that window was now 1:30 to 5:30 Had to go to store last night because Lamps weren't in so had to take Display models
I recently purchased a trundle twin bed for my granddaughter and after being told by my sales consultant that I would have the bed within two weeks and this being on April 1, 2013 and just now receiving it on May 27, 2013, it was not only the wrong item but the bed had deep scratches with black markings! I was wanting a trundle bed so that their could be a spare bed, but if i would have known I was going to get a bed with drawers underneath I would have never purchased this bed. I would have just went to Rooms to Go. I had already heard real bad ratings about Ashley Furniture but when my granddaughter and I went to the store and I seen the way her face lit up by seeing this bed I just knew I was going to do what I could to get it for her. But if i would have known that I was going to be treated the way have been I would have NEVER had purchased the bed! Everytime I have contacted the store the lady who answers the phone is so rude and very unprofessional! I've also been in contact with the customer relations department and Yvonne has been very ugly and rude as well. Their statements is your going to love this place, well with business and merchandise like this who is going to love a company like that.
I have never been so dissappointed in my life!!! We purchase furniture from Ashley's on March 3 2013, and we yet havn't recieve it. We have not recieve not even a courtesy call from NO ONE!!!!!!! We kept and keep trying to contact them and all we have been getting was an run a round from this person to that person. This do not make any sence. We gave our furniture away to someone else expecting to have ours within 2 to 4 weeks as stated, but NO!!! We, the grandchildren, our children and our guests have been sitting on the floor!!!! it have been so long of a wait till I have forgotten how the furniture we paid cash for looks. If we had only knew that this would have happen we would have not gone to ASHLEY'S. We didn't know, but when others seen what we are going through thay would say "I should have told yall because the same thing happen to me or us" This is not good business at all>>> We have passed the point of not ever buying from Ashley's EVER again!!! Point blank, not even a candle!!! Bad Bad busniness ASHLEY"S>>>>>>>>>>>>!!!!!!!!!!!In Alabama!!!!!!!!!!!!!!
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