Petsmart Corporate Office Headquarters

Petsmart Corporate Office | Headquarters

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19601 N. 27th Ave Phoenix, AZ 85027
Phone: (623)580-6100
Reviews: 17 WRITE REVIEW

Company Overview

Petsmart is a company that deals in retail chain of stores specializing in pet services and supplies. It also includes services such as dog training and grooming as well. It offers cat and dog boarding facilities and day care for dogs too. The company has its headquarters in Phoenix, Arizona and it also sells animals like guinea pigs, mice, gerbils, hamsters, chinchillas, fish and snakes. The company was founded in 1986 and from then onwards the company grew to become a publicly owned company, which is listed on NASDAQ stock exchange. It also offers products for small animals, fishes, and birds too.

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Petsmart Reviews

There are currently 17 consumer reviews about Petsmart available. Share your review.

  • By Barbara Quantz - Posted on: August 1, 2013

    I was told that me English bull terrier puppy was not allowed in their camp and that it really shouldn't be allowed in the store due to their bull ban. However they would board him without interactions. I have contacted Corp on this since July 2 and only get the L 3-5bussiness day response. I call on the fifth every week and its the same. The customer service said they are only messengers and that they have nothing to do with if the company responds or not. I have attempted to contact the COO but why would I think that he would respond to a customer if his company workers wont. I am reaching out to anyone who might have those phone numbers to their corporate office that they so well protect. All I want to know is why they wont post that they support breed bans. They said English bull terriers are known to be aggressive. (guess target missed that memo when they brought bulls eye on) The company will take my money for supplies but ban my breed with no signage. They would be proud of this and let all those who have bull breeds know they really don't want us. Please do let me note that it was said this includes old English bull dogs, French, etc.... its not a Pitt ban. However Boston bull terriers are allowed?? If you have those numbers to pass along please do.

  • By Michalene Talton - Posted on: July 5, 2013

    I heard that Petsmart is now selling Bernese pythons. If this is true I can not believe that you are doing this. Have you not heard about the problem Florida is having with this problem. I would think you would have your customers best interest in mind. I know that people can get them through the mail but, why make it easy for them. I have always shopped with Petsmart but, now I will have to rethink where I shop for my pets.

  • By Nelson Santiago - Posted on: July 29, 2013

    This one pet smart out and Lancaster has a beautiful sand boa thats been there for very long and one of the employees keeps telling me to get it but the thing is you guys charge a arm and a leg for it. You have it priced at 100$ then put it on sale for 95$ like that makes a big difference when I go online and find ones for 40$. But I'm going to hang in there a little longer because its a beautiful snake and im not goinh to give up on it to easily

  • By Scott Brown - Posted on: July 10, 2013

    I have called 3 times for the same issue. I have received no contact from either the store or the corporate office of Petsmart. Scott Brown 972 754 1479

  • By CYNDIE - Posted on: July 1, 2013

    I took both my teacups in to get haircuts.. The day I went to get them no one said a word to me..I noticed my littlest one was making noise when I was petting her.. When I look at her I noticed a chunk of skin out of her right leg. I took her back in first thing in the am and they acted like they didn't know it happened.. There is no way that much her skin was CUT OFF and they didn't see blood... I have been going there for 3 years but no more I will look for some place else.. I have posted 2 pic's on my page so everyone can see what they did. My advise is to everyone out there please check your dogs before leaving.. They cant get away with this....

  • By Tiffany Henderson - Posted on: April 13, 2013

    Pet smart is the worst place to shop at and to work at to me. The worker including the managers are rude and disrespectful. They do thing to the dog and the workers and do not care at all what so ever. After seeing the things being done to the dogs and people that work there I would tell people the I would he against any one to take there pets there or even work there. I have complained on a lot of things and managers know about a lot of these thing and do not care. They are in the wrong perfetion. On day after I was not working there any more I went to speak to one of the workers and a manager by the name of Etna slammed the door in my face. I have never disrespected her a day in my life for her to treat me like this. Not only that they gave me a hard time about my seizure. When i speak up then all of a sudden i am no longer working there. they let me go. Not only that some of the groomers have said that they used drugs but they are allowed to work with some ones dog and can hurt the dog. It seems like no body cares about that. People are worried about the wrong thing. SOME MANAGERS NO ABOUT A LOT OF THESE THING BUT DO NOT CARE AND OVER LOOK IT LIKE IT IS NOT GOING ON. OF THEY ARE GOING TO SAY DIFFERENT BECAUSE THEY DO NOT WANT TO LOSE THERE JOB AT STORE 1533. MY PHONE NUMBER I CAN BE REACHED AT IS 832-665-6516. ETNA IS THE MAIN ONE TO BE LET GO BECAUSE WHEN I WENT TO SPEAK TO SOME UP THE SHE GOT REAL UGLY WITH ME AND SLAMMED THE DOOR IN MY FACE. SHE EVEN GETS REAL UGLY WITH CUSTOMER. A WAY THAT SHOULD NOT BE TOLORATED. YOU TELL ME HOW THAT IS FAIR AT ALL. MOST PEOPLE TAKE A ACTION BY TAKING THING TO COURT. I HAVE PEOPLE THAT HAVE SEEN THE WAY ETNA IS WITH PEOPLE. IF SHE IS LIKE THIS SHE IS IN THE WRONG TYPE OF BUISNESS. THERE ARE OTHER THINGS THAT PEOPLE HAVE EVEN DONE TO ME THAT SHOULD HAVE NOT BEEN DONE AND SHOULD NOT EVEN BE THERE ANY MORE, BUT I GET TREATED UNFAIR. ONCE I GET A CALL FROM CORPORATE I GET MORE IN TO IT. SINCE THIS IS SUPPOSE TO BE A PET AND PEOPLE STORE AND IT IS NOT EITHER. YOU THINK YOU WANT PEOPLES BUISNESS NOT THE OTHER WAY AROUND.

  • By Heather - Posted on: October 27, 2014

    Hi. I was just wondering why PetSmart doesn't carry Canine Caviar Holistic Wilderness Grain Free ALS Dinner. It has New Zealand Venison, Split Pea, Yeast Culture (Probiotic) and FOS (Prebiotic) and Botanicals. The PetSmart is doing such a great job of having specialty foods for dogs and cats. This brand is missing. I presently get it from Global Pets but would like to be able to get it at our PetSmart. It is a wonderful food for dogs with sensitivities as it has a single protein and single carb, no Gluten and no Potato. It there some chance that PetSmart can start carrying this specialty food as well? Thanks

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