Corporate Office

I visit the location on Thornton rd Lithia springs Georgia yesterday 9/20/2020. I called my order in and was told it would be a 25 minute wait but don’t quote her on it. That was fine. So we go to the restaurant to go order section and there’s quite a few people waiting. We were there maybe less than 10 minutes when I here a voice for the kitchen screaming no. I looked up and 2 female staff members were fighting in the kitchen !!! So one other customer was saying she’s been waiting over an hour for her order. We all were just looking in shock not believing we witnessed this. So we left and so did another customer and her kids. The hostess was on the kitchen when this took place. She just came from the kitchen shaking her head and went back to her seat at the front door. This is very unacceptable and professional. First of all there’s no way that fight just happened out of nowhere. There had to have been some conversation between the 2 co worker before it got to the physical stage. Which should have been addressed at that time. I’m very disappointed in this location and I have to really think hard about visiting this location again. I tried to call corporate but was a waste of time. So hopefully this review will get to them and they will solve this situation.

My husband and I's first visit to Ruby Tuesday on August 24th( 13675 U.S. HWY 1, Sebastian, Fl. 32958, Manager Richard D Welsh). Our visit was very pleasant. We were very pleased with food and service and will definitely be returning! Thanks for the hospitality!

On March 30,2013..we went to have dinner at your Ruby Tuesdays in Battle Creek Michigan. Our server, Brendo (954) was pleasant, and was prompt we when first sat down. We placed our order, after about 5 mins, our server brought a bowl with Pasta and some very dark toppings on it, with another plate with 2 biscuits, when I informed him we had two orders an that wasn't our order her apologized and said he had wrong table! I had touched the bowl when placed in front of me! He picked up bowl of food and served couple behind us! The biscuits he left were both hard as rocks! When our server finally brought our food, my order was the shrimp, my wife had chicken with onion rings. The shrimp and onion rings were almost black, both overcooked and we had black grease on our plates. My wife took a bite of her onion rings and stated "they taste like oil" she tasted my shrimp which she said they tasted the same! Our server was informed said he would get the manager, the manager took several minutes to even appear at our table! Your resteraunt only had 3 tables and us in the entire eating area. By this time I was ready to leave! He said he would redo our shrimp and rings because it looked as though cook had overcooked everything! Really? My small side of mashed potatoes and broccoli became cold and so did my wifes chicken! He brought us the rings and shrimp the way they should have been done the first time. The manager never came back to our table! We had lost our appetite! We had a coupon for 25 percent off! The bill had that off plus one meal free! so our total was 16.94!We never ate anything after our dinner was ruined! As we were leaving we noticed the male manager was at end of bar laughing it up with patrons at the bar! We will never walk into this Ruby Tuesday again! Health Problems --by reserving touched plate, no care on how food is cooked or served or even how it appears on the plate! Poor management! He should have been back watching how plates and food are served! It definitely wasn't busy! As a server he should have refused to serve food that looked that way! Our bill should have been canceled out, and or at least next meals free, or maybe a free desert! Nothing! Very, Very Disappointing! Check#2918, Table604/1, RT7350