PNC Financial Services owns the main subsidiary by the name of PNC bank NA. With its headquarters and corporate offices in Pittsburg, Pennsylvania, this bank puts forward fiscal services and products for individuals as well as corporate entities. It works through more than 2500 branches in different locations. The bank also offers online banking facility and offer services such as mobile banking, checking, account services, credit cards, lines of credit, mortgages, and savings to make banking more expedient for customers. The bank also offer number of protection solutions such as PNC Wealth Insight, Virtual Wallet, PNC Points, Home Lending Center, and Retirement Center.
There are currently 4 consumer reviews about PNC Bank N.A. available. Share your review.
There is no Customer Service or Customer loyalty. PNC Band is completely out of touch with customer care.
I PAYED OFF MY MORTGAGE OF $48,000.00 IN DECEMBER 2012 AND GOT A REGISTERED CHECK FROM PNC FOR THE PAYOFF, I ASKED THE TELLER IF MY ACCOUNT WOULD CHANGE AND IF THERE WOULD BE A FEE NOW THAT I DON'T HAVE THAT MONEY IN MY ACCOUNT, SHE SAID NO YOU WOULD NOT BE CHARGED. GUESS WHAT THEY HAVE BEEN TAKING OUT $25 DOLLARS A MONTH FROM MY ACCOUNT AND I JUST NOTICED IT ON JUNE 21, 2013 SO THAT IS 175.00 DOLLARS FOR NOTHING, I COMPLAINED AND THEY REFUNED $50 DOLLARS AND SAID THATS ALL THEY COULD DO, SO CORPORATE OFFICE CALL ME TODAY (6-26-2013) AND TOLD ME THERE WILL NOT BE GIVING ME ANYMORE MONEY BACK AND THE CASE WILL BE CLOSED AND I SAID I WANTED TO TALK WITH SOMEONE HIGHER UP AND PATRICK BURNING SAID THERE IS KNOW ONE AND THIS IS IT, IM THE HIGHEST AT THIS WILL GO!!!!! IM SO PISSED I'M CLOSING MY ACCOUNT NEXT WEEK AND JUST BEWARE OF PNC BANK!!!!!!!!
PNC Bank Corporate Office Comments Add a comment about PNC Bank --> Very worst customer service ever,, I made an extra car payment through Auto Bill Pay 3 months after the account was closed (paid off in March)on June 7,2013.. notified PNC on the same day and was told my funds had been returned..called again on 06/10--06/12--06/14 each time was informed funds had been returned, called 06/18 and got a little huffy with them still no luck but on 06/20 I called and was informed that a note had been posted to my account saying their Settlement Dept had OK'ed a refund on 06/18/2013 so I called later in the day to obtain a reference # or trace # and was informed by their Retail Escalation Dept. (that's where they transfer you to when you get pissy) that my refund will be made the first week of July...A bigger bunch of liers I've never encountered Sick of BS 6/20/13
ATM ate my withdraw money and that I am somewhat understanding of. But the attitude and blatant obfuscating tactics I received was disrespectful,unprofessional and in my personal opinion of questionable ethical status. This Is not the first time this has happened and the last time
Please take a note that you are about to post a public review about PNC Bank N.A. corporate office on CorporateOffice.com. This review will be public, so please do not post any of your personal information on this website. If you would like to contact the corporate offices of PNC Bank N.A., please use their contact information such as their phone number, website, and address listed above to contact them. However, sometimes staff from PNC Bank N.A. headquarters do read the reviews on this website.