Pep Boys-Manny Moe & Jack Corporate Office Headquarters

Pep Boys-Manny Moe & Jack Corporate Office | Headquarters

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3111 W. Allegheny Ave. Philadelphia, PA 19132
Phone: (215)430-9000

Company Overview

Pep Boys-Manny Moe & Jack also known as Pep Boys Auto, or just Pep Boys owns a tire and full-service automotive aftermarket chain. Philadelphia is not only the location of the company's headquarters, but it is the place where the first store of the company was founded back in 1921. The name of the company was derived from the name four friends, who were the founders of the company. Now the company runs more than seven hundred stores along with seven thousand service bays in different locations. The company also deals in commercial auto parts and it is known selling replacement tires.

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Pep Boys-Manny Moe & Jack Reviews

There are currently 1 consumer reviews about Pep Boys-Manny Moe & Jack available. Share your review.

  • By Destry - Posted on: June 10, 2013

    My a/c stopped working and I brought it to Pepboys to look over. The free a/c diagnostic came thru with nothing so they asked to do an electrical diagnostic. They kept my car for 7 hours only to tell me they couldn't figure out whats wrong with it. They still charged me for the electronic diagnostic. When I asked for a printout of what they checked they replied they didnt have one because they were manually going in and checking things. I was under the impression the electronic diagnostic was being done by a computer. After I drove it home I locked my door from the inside and came out about 10 minutes later to run to the store. When I tried to unlock my door the lock only would spin and I noticed a 4 inch scrap down to the metal on my door that was not there prior. I called the manager and I was told to bring it back to the store. When I got there he told me he reviewed 4 hours of footage in 10 min(I was there for 7 hours) and they never used my key to get in my car. When I left the car there it was locked so they had to of used my key to get in at least once. As far as the scrap they only replied the car was not on a rack so they didnt do it. My car only has one keyhole to open the car so if I lock it my son has to climb in thru the trunk to unlock. No responsibility taken at all. And the customer service manager kept chuckling at me and saying there is nothing I can do. Don't go to these crooks!

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