Petsmart Corporate Office Headquarters

Petsmart Corporate Office | Headquarters

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19601 N. 27th Ave Phoenix, AZ 85027
Phone: (623)580-6100
Reviews: 17 WRITE REVIEW

Company Overview

Petsmart is a company that deals in retail chain of stores specializing in pet services and supplies. It also includes services such as dog training and grooming as well. It offers cat and dog boarding facilities and day care for dogs too. The company has its headquarters in Phoenix, Arizona and it also sells animals like guinea pigs, mice, gerbils, hamsters, chinchillas, fish and snakes. The company was founded in 1986 and from then onwards the company grew to become a publicly owned company, which is listed on NASDAQ stock exchange. It also offers products for small animals, fishes, and birds too.

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Petsmart Reviews

There are currently 17 consumer reviews about Petsmart available. Share your review.

  • By Anita F - Posted on: September 23, 2020

    Never enough cat food. Its ALL about DOGS. What is the problem I don't understand. And to make matters worse, the Boca Raton store that I go to needs their software updated because when I purchase over $100.00 a week and many cans of cat food, the register can't keep up and has frozen. Once that happens, we have to do the order over again. PLEASE - CUSTOMER SERVICE - UPDATE YOUR SOFTWARE PROGRAMS FOR THE REGISTERS to make the customers happy and the employees as well

  • By T. Flores - Posted on: September 16, 2013

    On 9/15/13 after shopping for cat food i continued to wonder around the store I found three cases of canned cat food on the clearance shelf and knew this would be used immediately at the local animal rescue I took a case up to the register to ask the price and it rang up at 1 cent I asked the young man to please check the price and he called the manager over she didn't say let me check the first words out of her mouth were it's been recalled. I asked her why if it was recalled did she have the food for sale and why were there at least ten other cases of the same on the regular shelf for sale. I AM VERY DISGUSTED WITH THIS STORE IN THE FACT THAT THEY WOULD PUT ANY TYPE OF ANIMAL FOOD ON THE SHELF THAT HAS BEEN RECALLED. THIS IS DISGUSTING.

  • By Joanne - Posted on: September 13, 2013

    I m from canada, and i find it really too bad we can t order things you have available on line. Many things i am interested in and they are not available in your stores!!!

  • By Haley - Posted on: August 28, 2013

    Have called at6 least 8 times levying messages for over a month over a severely important concern nobody has called me

  • By Robert - Posted on: August 27, 2013

    I have a snake and I ordered some mice through petsmart. When my order arrived it was HOT and said it contained dry ice and it did not. I sent 3 emails to customer service and never heard back until I said I was going to dispute the charges. Now I have a hungry snake and a bag of hot rotten mice!!! Never again will I do business with petsmart and I am taking some customers with me!!!! Beware of ordering online from petsmart. Their customer service is a JOKE!!!!

  • By fred 0shea - Posted on: August 26, 2013

    i was in your s.i. nyc store an was very displeased, they ppl working in the back with the dog/cat food were not helpful at all. some person toni was of no help, just down right unhelpful. going to another pet store

  • By meribeth - Posted on: August 26, 2013

    It must be all petsmarts, I bring my dogs to richfield mn and just this sunday I was in the salon and two of the girls, I know them by name since I go there all the time, were treating the dogs terrible. One literally choking hers and the other dragging hers by the leash to the back. If it wasnt for me liking my groomer so much i would not be going anymore. My groomer lets me stay and watch since my girl only takes 45 min.

  • By Lisa - Posted on: August 25, 2013

    I go to Petsmart in San Antonio, location where dog training is. The manager and employees are really awesome. Even the Petsmart at the San Pedro location is filled w/ super friendly staff. My issue is, I heard that the air conditioning is controlled by their corporate office. That means that the employees and animals, are at the mercy of corporate office concerning their environment temperature. That has to be wrong. I can't imagine this to be true. That's like ... slave labor laws.

  • By johan markin - Posted on: August 21, 2013

    i live on s.i. an was in the store on forest ave, a worker tony whos says he is a mgr was rude, i was asking a question an he was rude, i when then refured to dave a store mgr who was just a azz. the demo girls nutro/blue were on there cell phone an didnt even help me out. a girl from pro-pla did tg.there is a new pet store on richmond ave which i will know use.

  • By thomas quinoness - Posted on: August 21, 2013

    rude rude store, im a nyc firefighter i have never been in a store like the 1 on si ny forest ave, some guy tony what a a hole, rude rude rude, an the store mgr after saying your worker was rude, didnt care, think the guy is dave, rude rude,

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