Qvc, Inc Corporate Office Headquarters

Qvc, Inc Corporate Office | Headquarters

Avarage Rating:
1200 Wilson Dr. West Chester, PA 19380
Phone: (484)701-1000
Website: www.qvc.com
Reviews: 4 WRITE REVIEW



Company Overview

QVC Inc. is a multinational company that specializes in offering home shopping (televised) services. The company started its journey in the year 1986 and Mr. Ben Mercher is regarded as the founder father of the organization. Tele marketing services are offered in places like Pennsylvania, West Chester and it is broadcast in 5 different countries as QVC Japan, QVC Germany, QVC US, QVC Italy and QVC UK. The name is popular for offering quality services with value. The company is owned by Liberty Media. QVC experts uses 480i SDTV and 1080i SDTV picture format for telemarketing. On May 2009, they became the only multimedia retailer to offer native HD services.



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Qvc, Inc Reviews

There are currently 4 consumer reviews about Qvc, Inc available. Share your review.

  • By Pissed Consumer - Posted on: July 30, 2013

    Ordered a ring on 7/18/2013. Shipped on 7/20/2013. For the last 10 days UPS tracking has said "agent pickup, in transit to ups facility". I contacted UPS on 7/29 to find out what the hold up was. I was told "agent pick up" does not mean a UPS employee picked it up. A sub-contracted "agent" is delivering the package to the nearest UPS hub. WTF? I have emailed QVC twice and asked them to find out what the problem is. The first response was the rubber stamped "wait at least 13 days for delivery". Umm, no. The next response was "if it hasn't arrived by 8/2, email us again and we can send a replacement or issue a refund". Why can't they just contact the "agent" who picked up the package and find out what is going on? I do not order much from QVC, after this experience, I'll never order from them again. CS has been no help at all. Thanks for nothing...... but the great wait continues....

  • By edward gotzon - Posted on: July 20, 2013

    as far as your people in customer service goes, they stink and dont do there job to satisfy ur customers. i had a problem and it is going on three weeks. i ve been buying from you on easy pay for the last six years. i bought all my cookware from you.im giving you 1 more chance to get this problem solved by tueday july23rd

  • By Kendrick Abraham - Posted on: July 18, 2013

    I've been a very loyal customer of QVC for over the past 16 years & purchased thousands upon thousands of dollars in items... I've turned countless numbers of family, friends & co-workers your way to purchases their needs, especially when short of cash & easy pay is available... I only state these FACTS to show the gravity of my past loyalty, but your current actions of cancelling my furniture order without notification and rude CS personnel (I've spoken to a total of six) who are dismissive is totally unacceptable!!! I too work in the field of CS, but the difference is I ALWAYS TAKE OWNERSHIP of my customer's issues to the point of resolution and make sure to ALWAYS return calls... Now my loyalty has reversed and just as I once praised QVC to family and friends, well you know what reverse mean!!! NO COMPANY IS EVER TO BIG TO FAIL!!!

  • By Linda Cahill - Posted on: June 24, 2013

    I've been a very active QVC customer for more than 20 years. I was please to read Paul Capelli's statement that they are watching the Paula Deen debacle and not taking any action at this time. She admits to using so-called racial slurs "long ago". Well, as a person who grew up at the same time as Paula, I'll tell you that those "slurs" were the only terms we had to refer to dark-skinned people. And "negro", as most people know, is just Spanish for black. It's not inherently derogatory. Over the years public opinion has made it so, but the word itself is fine. As a child I heard many terms thrown around for members of geographical or religious groups that obviously were used with negative intent. The simple word black, in English or Spanish, was simply an identifier. There's a nastier version. I don't know which one Paula used, but either way, it was years ago when even in the north, where I lived, this is how people spoke. Thank you for not rushing to judgment. I think it's more important to view a person's more recent conduct than what he/she might have said 40 years ago. The lawsuit whose deposition led to all this fuss is against Paula's brother's restaurant. Apparently she is a part owner, but I believe the accusations are against the brother's management policies. Anyway, thank you for giving her the opportunity she deserves to defend herself.




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