Redbox Corporate Office Headquarters

Redbox Corporate Office | Headquarters

Avarage Rating:
1 Tower Lane Suite 1200 Oakbrook Terrace, IL 60187
Phone: (630)756-8000
Website: www.redbox.com
Reviews: 5 WRITE REVIEW



Company Overview

A subsidiary company of Coinstar, Redbox specializes in renting Blu-ray discs, DVDs and even video games through retail kiosks that are automated. The subsidiary company has over forty-two thousand kiosks in over thirty-four thousand locations. Automated Retail of Redbox was funded by McDonald's Corp, at the initial days. In the year 2002, Redbox initiated retail through the automated kiosks from various locations of the Metropolitan area of Washington. During those days, the company even used to sell groceries through the kiosks, along with renting DVDs. However, with the growing success of DVD renting kiosks, the company shifted its attention to that business only. The company was founded by Gregg Kaplan.



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Redbox Reviews

There are currently 5 consumer reviews about Redbox available. Share your review.

  • By Kevin - Posted on: August 26, 2013

    Went to pick up a reservation at one of the kiosk and when I got there the reservation was not even there. Then called Customer service and was put on terminal hold, on second call back got hung up on. For all my efforts I just got 2 credits whoopi

  • By Jeannie R. - Posted on: July 22, 2013

    I'm beginning to dislike Redbox.... I contacted Redbox earlier this morning regarding to an unauthorized charge. The representative stated that the transaction fee did not go through July 5th, 2013 and today, is July 22. This sounds very suspicious and why would it take 3 weeks to process a fee, that should have processed 3 weeks ago. The representative stated that it has to do with my bank, for it to clear. But I called my bank over this past weekend regarding to another situation with Redbox and my bank stated that Redbox hasn't done any cancelling on their end, so my bank could release the credit back into my accounts. Very frustrating, because you feel that you dealing with incompetent people at Redbox and they are just giving you the "run-around". Not to be cruel or mean, but it seems that most of the times now - we are dealing with these types of people. I will NOT reserve or retrieve any movies at Redbox.

  • By Karen Thornell - Posted on: May 6, 2013

    I was skeptical at first, but I am now hooked on Redbox. Thanks for your service. Easy to use, convenient, customer service superb!-thanks for such a positive experience. Just thought I'd let you know. KT

  • By John - Posted on: May 4, 2013

    Your customer service and quality of your disc's are so poor that it makes it impossible to use your service. I high recommend that people don not use REDBOX, it is a rip-off

  • By Fong Yang - Posted on: April 25, 2013

    How do you find HELP with an issues with your customer service staffs? please contact me! peter3180@sbcglobal.net




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