Sitel Corporation is an outsourcing and telemarketing business and has been setup in 1985 by Mr. James F. Lynch. It is a privately owned organization and covers the area worldwide. It provides technical support, customer care, transaction processing, professional, back office, acquisition and sales services. It is counted among leading 50 BPO organizations all over the world. It offers collection services like pre-charge-off and post-charge-off collections, activation of credit cards, dormant judgment, pending bankruptcy, skip tracing, distressed portfolio, small balance, property recovery and identification of frauds. Mr. Bert Quintana is the CEO of the company and has around 59,000 employees.