Stein Mart Corporate Office Headquarters

Stein Mart Corporate Office | Headquarters

Avarage Rating:
1200 Riverplace Blvd Jacksonville, FL 32207
Phone: (904)346-1500
Website: www.steinmart.com
Reviews: 2 WRITE REVIEW



Company Overview

Stein Mart is a departmental store and has great merchandise for its customers. Sam Stein (Russian immigrant) is the founder of the store and it was founded in the year 1908. By late 1970, the store had been a leading retailer of apparels. Besides apparel, the store is famous for selling fashionable accessories, boutique, footwear, home decor and linens at discounted rates. It has stores in around 300 locations in more than 30 states. It has a very impressive way of advertising - every season; the store selects 6 to 8 female shoppers to appear in their campaign and then are featured into "Stein Mart's Sisterhood book" online.



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Stein Mart Reviews

There are currently 2 consumer reviews about Stein Mart available. Share your review.

  • By hope guajardo and margarito guajardo - Posted on: March 4, 2013

    i never got and i still make purchases with my prefered buyer card and i have not recived any dscount coupon including birthday and i spoke to the store and they told me to contacct to you i have spoken to someone over the phone of last month and still nothing

  • By Andrea - Posted on: March 26, 2013

    On Monday,3/18/13, I made several purchases at Jackson, MS Store # 00006. While there, I asked if any coupons would apply. The sales associate said that they did not have any at that time. After arriving home, I found Stein Mart coupons in the mail that would apply Friday & Saturday. I called and asked if I could return my items, then turn around and re-purchase using my coupons. The associate said she didn't see why not. On Saturday 03/23/13 @ 12:34 p.m., I arrived at the same location, which I love more than any other locations and frequent often. I took my unbagged merchandise in and proceeded to tell the clerk at Customer Service what I wanted to do. She wasn't sure how to handle, so she asked what looked to be a Supervisor overseeing the transactions. That lady approached me and said that it was against policy to credit the difference of the purchased merchandise by using the coupons. I said, that's fine. I want to return it then and turn around and purchase back using them. That made her mad and she said using a harsh tone, that "that was really against their policy too." I told her that I was a Preferred Customer and I didn't see where the big deal was...I save $, only to turn around and purchase more. At that point, the associate was uneasy with the exchange of words...being, I told who turned out to be Brenda, the Area Sales Manager who used to be at the Madison, MS location. Brenda was VERY rude with her actions, snatching the clothes out of my hand and proceeding to hover over me, being VERY intimidating to myself and the Associate that was completing the transaction. I told "Brenda" that I didn't appreciate the way I was being treated. I asked if she was new (@ that point not knowing who she was) and she said in a VERY SMART reply "VERY". She didn't try to explain anything and did not apologize when I told her I had never been treated there like I was being treated by her. I don't appreciate her actions and have never had to file a complaint. After walking my merchandise out to my car, I walked back in the store, determined to find out who she was. I asked a Boutique associate who has been with your company 16+ years. She proceeded to tell me her name & where she had moved from. She also said that Brenda treats employees the very same way. How sad it is that this person is allowed to get away with actions like this!! I think it's only fair that I report this and hopefully, Brenda's actions will be monitored a little closer, before you start losing preferred customers, like myself!




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