Dell Corporate Office Headquarters

Dell Corporate Office | Headquarters

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1 Dell Way Round Rock, TX 78682
Phone: (512)338-4400
Reviews: 12 WRITE REVIEW

Company Overview

Dell Inc. is the popular multinational technology company in America. Headquarter of this organization is in Dell Way, near Round Rock in Texas, US. The company at a time sell, repairs and develops computer (and similar other) services and products. It has been named after the company's founder father Mr. Michael Dell. Dell is now world's largest technology corporation that employs near about 103,300 people across the world. In Fortune 500 list, the company is holding 44th position. After Lenovo and HP, this company is known as the third largest vendor of world class PCs and in Texas it is the 6th largest company.

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Dell Reviews

There are currently 12 consumer reviews about Dell available. Share your review.

  • By Dick Henry - Posted on: September 9, 2020

    With all of the negative reviews---all warranted---why does Dell continue, to this day, to provide terrible customer support? Corporate executives---don't you pay attention?

  • By jennifer call - Posted on: September 6, 2013

    I've spent over two hours speaking to a bunch of foreigners and my problem is unresolved. I was transferred 4 times.I'm furious. WHY NOT HIRE PEOPLE WHO ACTUALLY SPEAK AND UNDERSTAND.

  • By Phillis Williams - Posted on: September 5, 2013

    Dell has the worst customer service, I purchased a Dell XPS10 tablet a month ago it is still under warranty. I dropped my tablet and cracked the screen, after speaking with 6 different people that couldn't speak English well and being told that they will replace my tablet, they discovered that I did not have the type of warranty that would replace my tablet. I will never ever purchase anything else from Dell. You all suck in a major kind of way.

  • By DAVID STUFFLESTREET - Posted on: September 14, 2020


  • By Jane Wiegers - Posted on: September 14, 2020

    I have always bought a Dell computer. But now that I have experienced the service department, I will look for other computer products in the future. I currently needed help with my computer. I agreed to have service send me a box to ship my computer to them. Before I received the box, via Fedex, my computer fixed itself and I no longer need technical support. I had to wait til Monday, 9-14-2020, before I could call technical support due to the fact they are not available over the weekend. After many calls, I am told that my money will not be refunded. We are talking about $59.00. I am not paying for a box delivered when I don't need to send my computer and $59.00 is ridicules for that box. I want a refund of my monies. hopefully this is one complaint that will be read and the person who reads it is American and understands English. thank you

  • By Khalid Abdulqaadir - Posted on: August 9, 2013

    I haver a small business and will be traveling between countries soon. I ordered a Dell laptop to use as by new business PC while traveling. There was a mistake made on my order during manufacturing, and the specified delivery date changed to a week later. Problem is I wont be in this country a week later. Called customer service (outsourced to the Philippines), and one of the agents just hung up on me. I call again and agian all over Asia and can't speak to anyone US based. My product will be shipped to one country at which point I will have to get it picked up (by who? an unknown National I guess) and express mailed 8,000 kiles away. This will cost about....the price I paid for the laptop. DELL spells "never again"! Just look at these similar reviews above. Shame on you Dell!

  • By Darlene Bennett - Posted on: July 30, 2014

    I have to say that I am in agreement with quite a few of these people. I am very dissappointed in Dell. I expect more from them. It is ridiculous to have to try to communicate with people who speak little english and they have my product to fix. We cannot communicate. There is no way. Now I know it is probably cheap labor but your product suffers. Customer service is your ears and eyes and the main entry way to your company and getting more customers. If that is not functioning then the whole thing is broke. I was transferred repeatedly. No one and I mean no one knows what you are talking about when you call. My laptop was returned unfixed and no one can tell me why it was not fixed. I was told that there was physical damage but no one can tell me what physical damage. I was also told that it was not covered but no one could tell me the damage that was not covered. Mr. Michael Dell needs to revisit how the company is operating or else we will see people choosing other products. I have only had my laptop a little over 6 months. So everything should be covered. Get it together Dell.

  • By Mike Tamberella - Posted on: July 24, 2013

    I give Dell Customer Service a one star rating only because there is no lower designation. It is virtually impossible to speak to a live person. Trying to navigate the maze of prompts puts you in a circular spin of computer generated options that is nearly impossible to break free. These prompts kept me in the que for over 15 minutes. It is extremely frustrating when all you have is a billing question. If I never have to call Dell again, it will be too soon. The best way to escape is to never buy a Dell product again. When I fiaally reached a live person, the problem was resolved. I asked that a supervisor contact me about the lack of customer service and was told that one would contact me within 24 hrs. This has not happened.

  • By Debra Canaday - Posted on: June 26, 2013

    I am less than pleased with my Dell experience. I work for an a mid-sized business in Cheyenne, Wyoming. We have all dell computers and lap tops in the clinic. I recently purchased dell wireless printer for three of us in the front desk area of a very busy medical office after talking to your sales staff, letting them know my needs and what they would suggest I purchase. The Clinic purchased a C1660W wireless color printer for three of our front desk staff, Medical Records, Phone Receptionist, and myself - front desk supervisor. The first printer started having problems the middle of May, after several failed attempts at getting it to work I finally had to get ugly and demand a new printer be sent within 24-hours, which was done. It took two weeks to get back up and running and t is a refurbished printer which three weeks later is doing exactly the same thing the first one did. I again called, oh by the way the customer service staff speaks VERY poor English and trust me I do not speak whatever the language is in the Phillipines. Again, with the long drawn out process of determining the thing is broken, which I knew from my experience 4 weeks ago, was we have a broken printer. I asked that this be replaced with a new printer and of course they cannot must be a refurbished printer, we have a warranty until November of 2013, by which time I will be ready to drop kick this printer out the front door if this is what I can expect for the next 5 months I can assure you I will be looking at HP for a printer to replace this Dell printer. If you are going to take over the world of computers you might want to start with 1.) better customer service, English speaking would be nice. Your customer service employees have no clue what GOOD customer service is. I have worked in customer service in one form or another for 40+ years, and your foreign based group are the worst! You may think your saving money, but unless something amazing happens it is not likely I will ever buy dell again at work or home.

  • By Jacob - Posted on: June 17, 2013

    You know the service will be bad after your receive your Dell Computer when you cannot get the sales to even place your order. I will never purchase another Dell Computer!!!!!!!

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