Home Depot is a well-known home improvement retailer, which is known for its DIY products for home improvement. With its headquarters and corporate office located in Atlanta Georgia, this company operates through many stores that offer thousands of home improvement supplies, building materials, lawn and garden appliances, and it even offers supplies and tools straight to the job site for trades people and contractors. It operates from over two thousand locations and has stores around the world. It offers merchandize customized according to the needs of a specific area. The company offer home services and contractor services and offer kids workshops as well.
There are currently 12 consumer reviews about Home Depot available. Share your review.
I HAVE HAD THE WORST EXPERICENCE WITH HOMEDEPOT I SHOP HERE WEEKLY FOR DIFFERNT ITEMS AND I ALSO HAVE CREDIT CARD WITH THIS COMPANY WHICH I WILL BE CLOSING AND DEALING WITH LOWES. ANYWAY I BROUGHT AN STOVE AND REFRIGATOR WHICH COST ME SOMEWHER AROUND 2,000.OO FROM HERE ON JUNE 1, 2020 AND RECEIVED BY ITEMS JUNE 15, 2020 DURING DELIVERY MY REFRIGATOR WAS SCRATCHED ON THE TOP AND THE WORKER CALLED IT IN FOR THE LEFT TOP TO BE REPLACED WHEN I CAME HOME I SPOKE WITH MY DAUGHTER WHOM WAS HOME SHE EXPLAINED WHAT WAS GOING ON AND THEY WERE GOING TO TAKE CARE OF THIS ISSUE. TODAY IS AUGUST 23, 2020 AND I HAVE YET TO RECEIVE MY RIGHT DOOR THAT HAS BEEN GOING SINCE JUNE 15, 2020. I HAVE CALLED THIS COMPANY NUMEROUS TIMES.JUNE 15 2020 TOLD IT WOULD ARRIVE IN 6-8 WEEKS NEVER HAPPENED. JULY 7, 2020 WENT INSIDE STOE THEY TOLD ME IT COULD BE RETURNED IT WAS PASS THE RETURN DATE EXPLAINED I BEEN WAITING FOR DOOR TO COME THAT WHY I WAITED. CALLED JULY 7, 2020,JULY 27, 2020,AUGUST 6, 2020,AUGUST 17, 2020,AUGUST 24, 2020 EACH TIME I WAS TOLD IT WAS COMING STILL WAITING. THEY SENT AN TECH TO COME PUT ON THE DOOR I EXPLAINED WHERE IS MY RIGHT SIDE DOOR I BEEN HAD LEFT DOOR SINCE JUNE 15, 2020 IN WHICH THEY DELIVED BY UPS DID NOT INSTALL IT REMAIN IN BOX BY MY FRONT DOOR. THE TECH LEFT AND SID HE WOULD RETURN AND HE DID SEPTEMBER 22, 2020 AFTER I RECEIVED A CALL SAYING THE DAY BEFORE HE WOULD BE HE ON THIS DAY HE CAME AT 7;15 AM NO DOOR AND CALLED THE COMPANY TOLD THEM THE DOOR WAS NOT HERE AND HE LEFT. STILL WAITING FOR THE RIGHT DOOR. GAME OVER FOR ME...…………..
Very unhappy. They can't deliver anything on daTe quoted. Deliveries are all screwed up and your employees don't even caRe. Your third o party delivery service sucks. I am very very very unhappy. your delivery services is the worst ever. I thought Lowe's was bad but you are worse we
I ordered and pre paid for a sliding patio door 4 weeks ago at the Pocatello, ID store! Excuse after excuse on why the door wasnt there on 9/7,9/10 and 9/15.. I had talked to managers, salesman, and inventory employees, very frustrating no one could give me an answer. I am leaving reviews on every website i can think of, I will never shop at Home Depot again! Complete failure on this store to get me answers and my product i paid for!!
Nothing below 1. It is terrible when you meet a great employee at Home Depot ( which doesn't happen often) but want to let someone know what a great job they did. It is terrible when you can't get a Store Manager in ANY store ( they are on a conference call or they send someone to represent them, etc.) and the same goes for the corporate office. Can't get anyone except a minimum wage clerk ( nothing wrong with minimum wage clerks ) who has to take the compliment in rare cases I am sure or the complaints.....SAD....
Good day. Can I please get the email contact for the manager at the head office please? Thanks. why is so difficult to get information ?
This store (#6855) In Inglewood CA is great. But I want to know why they have take down the American flag. Today is 9/11/20 it should be up.
When Home Depot first opened their new store in Stonegate, Saskatoon Canada, my wife and I were one of the first in. Now all these years later, we still go there but, to say that Customer Service in now non-existent, is an understatement! The other part of this bad attitude was made personal when, a HR rep from this store, asked my wife, "why does he even bother to shop here if he hates the store so much?" This statement comes from those pointless survey's they ask customers to fill out! If the customer tells them they have "Real Problems, and in what areas these are" then why do they ask for a personal interview of the customer? ( Really? What , Is this like sending a kid to the office? Am I supposed to be scared? LOL! Trust me, the manager is in 1000% more trouble than I ever will be, and Scared? Now that is funny!) Even worse is, when they get told the truth, why is this interpreted as "Hating the store?" So, if---IF, there really is someone who reads this, may I suggest ( with prejudice) that Home Depot quits having customers do these surveys! The other useless point of these are, we Canadian's only win the prize money 1 out of 10,000! So that makes the survey even more pointless!
The only reason why I am giving HD a rating of 1 is because of a customer care person (customer care?) today. I needed help with a glitch with an online purchase. I received a credit card ok and wanted to purchase a refrigerator. When the purchase didn't go through, I went to online chat help. This person, Ashley, was very rude and never helped me. In fact, she told me I couldn't make any online purchases until I received my card in the mail (a lie). She also told me that if I wanted to purchase a smaller appliance I could do so. Excuse me, the only reason why I got the credit is because I needed a refrigerator ASAP and couldn't wait 2 weeks for the card. I got the ok from the credit app that I could use my line of credit, $1,250.00, to purchase online today. I asked to have someone else come on but she insisted that anyone else would tell me the same thing. Well, after being on the phone for another hour, I did get someone who told me there was a glitch in the system and she straightened it out. Well, this Ashley should be fired...customer service...LOL.
Home Depot purports to support the military. This is only a gimmick. I am 64 year old disabled veteran. A 10% military discount is offered. The Stockton Home depot store refuses to honor this discount unless I am present at the store. The worker I have hired has a copy of my credit card as well as my military id. The clerk at the store is required to contact me to get the ccv info from the card back and to confirm my worker has authority to pick up the needed merchandise. This was done and during the call confirmed the discount would be applied. My worker has informed me later that they subsequently refused to apply the discount, without calling me and telling me directly that the discount would not be applied. Home Depot charged my credit for an amount that exceeded my authorization. This can be construed as fraud. Home depot is merely providing "lip service" to honor our disabled veterans.
well would have gave top rating that's where i spent 1800.00 on a cub cadet at calhoun ga store with saleperson telling me that if i needed service that while it was under warranty that repair service would come to residence to repair it at home if was'nt something major it would be repaired here well that sure was'nt the case a guy came by here to pick my mower up to take to ft oglethorpe ga ssss4/19/2013 supposed been back today4/26/2013 now i'm told it will be monday maybe i taqlk to manager in calhoun store 4hrs. ago she said she would check it out call me back well that has'nt happened either so i'll be sure to let everyone know about the great service you'll get when you buy your lawnmower here at home depot i'll even run ads in news papers facebook twitter be sure get the message thank you
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