Hotels Com, L P Corporate Office | Headquarters
Avarage Rating:10440 N. Central Expwy.,Ste. 400 Dallas, TX 75231
Phone: (214)361-7311
Website: www.hotels.com
Company Overview
Hotels.com is a popular website, which enable users to book hotel rooms by telephone as well as online. It offers a database of more than 145,000 hotels in about 19,000 locations across the globe. Users can easily compare the prices of different hotels for getting the best one at an affordable price. The website is available in thirty-four languages, making it easier for people residing in different countries to find hotels and book them easily. The website was launched back in 1991 with its headquarters in Dallas. The company also offers a loyalty programs for its huge base of customers.
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Hotels Com, L P Reviews
There are currently 3 consumer reviews about Hotels Com, L P available. Share your review.
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By Kelvin Queliz - Posted on: July 16, 2013
This was a joke of a stay and I was unfortunately tied to this place (Cypress Pointe Resort in Orlando) for five nights due to the CoSIDA Convention. First off, they falsely advertise a $12 roundtrip shuttle service. Instead, when I asked for the service, they offered a cab service which was $12/one way. It is like a renting out an apt. for the week as you are responsible for everything. Housekeeping (fresh linens, etc...) are $50 extra unless you stay for two weeks. I spent over five hours on the phone with their headquarters and hotels.com (company I used to book) and was told canceling is an option if I did so at 10 a.m. the next morning (staying one night). I did this and booked another hotel only to find out in the morning that this was no longer the case and in fact, I would be charged for all five nights there regardless. Overall, it was an atrocity and I will never recommend this place or use Hotels.com anymore.
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By Alan Thomas - Posted on: June 3, 2013
This company operates fraudulently - by advertising room rates which are false. I booked rooms in the UK at a price stated as "including fees and taxes". On arrival at the facility I had to pay additional tax of 20%. A month later I have still not been reimbursed. This is not the only case; I learned from the proprietor that they had other guests who had been misled by hotels.com in the same way. One had travelled from Australia and was faced with an additional charge of over £600.00! Do not use this company - you have been warned!
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By Tatiana Peddington - Posted on: April 17, 2013
When calling HQ you get an automated system. Prompt #2 suppose to get you the Corporate Directory. Guess what do you get? A voice mailbox! What's the matter Hotels.com can't afford to get a live person to field complaints? So sad!
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