Corporate Office

went to Menards, customers for years wearing my portable oxygen, girl says you need mask and I tell her I have doctor medical exclusion letter and I head to garden center. Big guy black hair late 40's? comes out and I think he is there to help me. He points to my face and I say I have doctor exclusion letter, I can't understand him with mak on as I am hearing impaired. Under ohio mandate employees are to lower masks when speaking to hearing impaired. He starts gesturing me to exit and follows me out the door. I am 76 handicapped with emphysema and head to handicapped space. police car pulls up and he points to me. Policeman very nice. This is a mean spirited bully who needs sensitivity training. I filled out a complaint form with this same informatin and I get a sentence "all must wear masks" Menards has lost us as customers, hopefully, someone cares at menards. I have not used Facebook yet but am strongly considering; we have lots of friends and family who would be shocked by this action

Menard's, you've done some stupid stuff during this virusanity, such as barring people under age 18 without valid id (where's the science?). But you just kicked a woman out of the Farmington facility for not wearing a mask, using the force of the local PD (four officers). Again, where's the science? Fauci even admitted the virus is much more aerosoled than previously thought (those of us who studied even a little biology and have common sense already knew that). You've lost my business.

Dear Sir, We have a foster home in Beaver Dam Wi. We moved in our house 5 yrs ago & have been slowly remodeling we did half of our kitchen 4 yrs ago & finally able to get the rest of our cabinets we went to the store showed the associate which cabinets we have & she wrote up the order we double checked all the sizes & purchased ,we received them on Friday 8/2/2013 to realize they are completely different than what we told the girl we have they are even a darker cherry color & the pattern on the doer is different We went to the store to make sure we didn't make the mistake & the ones on display are the ones that we needed the cabinets we received are not even on display I am so very upset the manager says it's our fault we signed the contract we should have checked it over & I said we did we checked all the measurements & they were all correct .I I never thought the associate would be incompetent & order a totally different cabinet then we asked her to,we are not a contractor & put our trust in a menards associate help us to make this purchase this was only 8 cabinets but close to & $3000 which may not be a lot to some people but to this family of 6 boys its very dear. I am begging & pleading to you to make this right Thank you Kathy VanderGalien

I am extremely disappointed with how close-minded Menards is when it comes to employing disabled people. My 22 year old son is a physically fit, high-functioning autistic young man with a high school diploma and an excellent resume. He has 5 years of experience, stellar references and has only missed 1 day of work in 4 years. He has even earned 2 academic awards and 12 special olympics medals. He receives on-site job coaching services therefore Menards would not have to make any special accommodations to train or employ him. It was saddening to see the way he was disregarded at the Lincoln NE Menards job fair today. The lady that interviewed him made it obvious she didn't take him seriously and acted almost as though he was wasting her time. You could tell she was uncomfortable as she skipped over her form asking him only a couple of the questions before shooing him out with the "we'll keep your application on file for 90 days" brush off. Despite being highly qualified, my son left rejected within 5 minutes of sitting down. Menards missed out on an honest, hardworking employee because they obviously couldn't look past his disability. Shame on you.

I purchase Castlebrook 35 year shingles for my home on 11MAY13 and mailed in the rebate on 12MAY13. To date I haven't gotten any rebate yet. I have tried to talk to the service people at my Menards and they say they cannot help me or are they allowed to help. Just get online to Rebate International and they are no help. I looked Rebate International online through the BBB and they score them a 'F' and that rating is from A to F and F being the lowest. So I guess I am out over $200.00 rebate on my shingles and I tell you one thing I will never buy any thing from Menards again, they haven't been any help at all and they only care about the money and nothing on customer service.