Wal-Mart Corporate Office | Headquarters

1 Customer Drive
Bentonville, AR 72716

Walmart Corporate Office Phone Number
Headquarters — Bentonville, Arkansas
Walmart Customer Service Phone Number
Store, order & product help

Website: www.walmart.com

At a Glance

FoundedJuly 2, 1962
CEOJohn Furner
StockNasdaq: WMT
HeadquartersBentonville, AR
Human Resources1-800-421-1362
CareersJobs & applying ↓



Walmart Customer Service Phone Number

Which Number Do I Need?

For orders, returns and store help, the Walmart customer service phone number is 1-800-925-6278.

I need to…Call
Reach the corporate office / headquarters switchboard(479) 273-4000
Get help with an order, a return, or a store visit1-800-925-6278
Ask about my Sam’s Club membership1-888-746-7726
Check Walmart gift card balance or fix a gift card problem1-888-537-5503
Report an ethics concern, confidentially1-800-963-8442
Ask about my Walmart shares or dividends1-800-438-6278

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Corporate Office vs. Customer Service

The Corporate Office Handles

  • Executive leadership and company strategy
  • Legal matters and corporate governance
  • Finance and public-company (SEC) reporting
  • Investor and shareholder relations
  • Supplier and business relationships
  • Media inquiries
  • Serious matters escalated from Customer Service

Customer Service Handles

  • Online and pickup order problems
  • Returns, refunds and exchanges
  • Store experiences and product issues
  • Walmart.com account and delivery questions
  • Gift card questions
  • Walmart+ membership help
  • Price and availability questions

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Walmart Key Facts

IncorporatedOctober 31, 1969 (Delaware)
ChairmanGreg Penner
Chief Financial OfficerJohn David Rainey
IndustryRetail — supercenters, discount stores, grocery and e-commerce
Annual Revenue$713 billion (fiscal 2026, ended Jan. 31, 2026)
EmployeesApproximately 2.1 million associates worldwide
StoresMore than 10,900 stores in 19 countries
CustomersApproximately 280 million customers served weekly
Best Known ForSupercenters, everyday low prices, Sam’s Club, Walmart+

About Walmart

Walmart runs more stores than any other retailer on earth — over 10,900 of them, spread across 19 countries — and all of it traces back to one discount store Sam Walton opened in Rogers, Arkansas, in 1962. Add in the website, one of the largest online stores in the United States, and roughly 280 million people shop with the company in a typical week.

Walton’s formula was never complicated: spend less running the store than the competition does, then hand the savings to the customer in the price. It worked. Walmart was the largest retailer in the United States by 1990, reached the top of the Fortune 500 in 2002, and has sat there for most of the years since. The numbers are still startling up close — revenue of $713 billion in fiscal 2026 — the year ended January 31, 2026 — and a workforce of about 2.1 million people, “associates” in the company’s own word.

The stores are only part of the business now. Sam’s Club, the warehouse chain, has been running since 1983. Walmart+ is the membership program launched in 2020, built around free delivery. Flipkart puts Walmart in the middle of Indian e-commerce. And in 2024 it bought Vizio — a television maker, yes, but also the owner of a fast-growing TV advertising business, which was a big part of the attraction.

Even the stock has moved house. Walmart traded on the New York Stock Exchange from 1972 until December 2025, when it shifted its listing to the Nasdaq, still under the ticker WMT. The Walmart stock price is quoted wherever Nasdaq stocks trade. The company framed the switch as a technology move, and fair enough — a retailer does not change exchanges after fifty years on a whim.

Walmart History

Sixty years, compressed — how one Arkansas discount store became the largest company in the world by revenue:

  • 1962 Sam Walton opens the first Walmart store in Rogers, Arkansas, on July 2.
  • 1969 The business incorporates in Delaware on October 31 as Wal-Mart, Inc.
  • 1970 Walmart goes public; its shares are first offered to investors.
  • 1983 The first Sam’s Club warehouse store opens in Oklahoma.
  • 1988 The first Walmart Supercenter opens, putting a full grocery store under the same roof as general merchandise.
  • 1990 Walmart becomes the largest retailer in the United States.
  • 1991 Walmart expands internationally for the first time, into Mexico.
  • 2002 Walmart reaches #1 on the Fortune 500 list of America’s largest companies.
  • 2018 The company changes its legal name from Wal-Mart Stores, Inc. to Walmart Inc.
  • 2020 Walmart+ launches, the company’s membership program for delivery and other benefits.
  • 2024 Walmart completes its acquisition of smart-TV maker Vizio.
  • 2025 Headquarters moves to the new Walmart Home Office campus at 1 Customer Drive, Bentonville, and Walmart’s stock moves from the New York Stock Exchange to Nasdaq.
  • 2026 John Furner becomes President and CEO on February 1, succeeding Doug McMillon.

Walmart Leadership

  • John Furner — President & Chief Executive Officer (since February 1, 2026)
  • Greg Penner — Chairman of the Board
  • John David Rainey — Chief Financial Officer
  • David Guggina — President & CEO, Walmart U.S.
  • Chris Nicholas — President & CEO, Walmart International
  • Latriece Watkins — President & CEO, Sam’s Club
  • Seth Dallaire — Chief Growth Officer

To reach the executive team, contact the corporate office at (479) 273-4000. Walmart does not publish personal email addresses for its executives.

Brands & Store Formats

Store Formats

  • Walmart Supercenter — the full-size format: general merchandise and a complete grocery store in one building
  • Walmart Discount Store — the original format: general merchandise with a limited grocery selection
  • Walmart Neighborhood Market — a smaller, grocery-focused store with pharmacy and fuel at many locations
  • Sam’s Club — membership warehouse clubs for members stocking up in bulk

Programs, Businesses & Private Labels

Walmart+ · Flipkart · Vizio · Great Value · Equate · Mainstays · onn. · Marketside · Parent’s Choice · George · Athletic Works · Ozark Trail · Bettergoods · Sam’s Club Member’s Mark

Walmart+ is the company’s paid membership program, built around free delivery and other shopping benefits. Flipkart is Walmart’s e-commerce business in India, and Vizio, acquired in 2024, makes smart televisions and the SmartCast platform. Great Value, Equate, Mainstays and onn. are Walmart’s own store brands for groceries, health and home goods, home products and electronics.

How to File a Complaint

To contact Walmart about an order or store problem, start with Customer Service, not the corporate switchboard — 1-800-925-6278. Most Walmart corporate office complaints start as store or order problems, and that is where most Walmart complaints about orders, returns and stores are resolved. If they are not, work up this ladder:

  1. Contact the store directly and ask for the store manager. For an online order, start in your Walmart.com account or the help pages at walmart.com/help.
  2. Call Customer Service at 1-800-925-6278 (1-800-WALMART) and explain what happened and what resolution you are asking for.
  3. Ask for your case or reference number before you hang up, and keep it with your receipt or order confirmation.
  4. If Customer Service cannot resolve it, ask for the case to be escalated to the corporate office.
  5. Still unresolved? Write to the corporate office: Walmart Inc., 1 Customer Drive, Bentonville, AR 72716 — or call the Walmart corporate office number, (479) 273-4000 and ask for the office handling escalated customer cases.

Also Helpful to Have Ready

  • Your order number, or the store number and receipt from your visit
  • The date of the purchase or visit
  • Photos, if the complaint is about a product or a delivery
  • The names of anyone you have already spoken with, and your case number

Ethics concerns are different: reports about fraud, theft, conflicts of interest or other ethics issues go to the Walmart ethics hotline, run by Walmart Global Ethics, at 1-800-963-8442 — not to Customer Service. See Other Corporate Contacts below.

If Walmart Doesn’t Resolve It

Worked through the ladder above and still stuck? Two outside routes remain — neither is run by Walmart:

  • Better Business Bureau: Walmart’s BBB profile — the BBB forwards complaints to the company and publishes its profile, rating and complaint history.
  • Arkansas Attorney General: File a consumer complaint — Walmart is an Arkansas company, so the Attorney General’s Consumer Protection Division takes complaints about it online.
  • Consumer Financial Protection Bureau: consumerfinance.gov/complaint — if the problem involves a Walmart MoneyCard or another Walmart-branded financial product, the federal CFPB takes those complaints directly.

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Employment Verification

  • Service: The Work Number (Equifax)
  • Walmart Employer Code: 10108
  • Online: theworknumber.com
  • By Phone: 1-800-367-5690 — The Work Number’s phone line for verifiers — the Walmart employment verification phone number

Walmart employment verification is handled by The Work Number. Lenders, landlords, background checkers and government agencies verify a Walmart associate’s employment and income through The Work Number — Walmart does not take verification requests at the corporate switchboard. Give the verifier Walmart’s employer code, 10108, along with the associate’s details. Associates manage their own verification permissions through their Work Number account.

Looking for Walmart jobs instead? Job openings and the application process are online at Walmart Careers, linked from corporate.walmart.com.

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Careers at Walmart

Every Walmart job is posted in one place: the official careers site at careers.walmart.com. Applications are taken online there — the Customer Service line and the corporate switchboard do not handle job applications.

  • Stores & clubs: hourly and management roles in Walmart stores and Sam’s Club warehouses — cashiers, stockers, department leads, store managers. Sam’s Club jobs are listed on the same careers site, in their own section.
  • Supply chain: distribution centers, fulfillment centers and transportation — warehouse associates, drivers and logistics roles.
  • Corporate: roles at the Home Office in Bentonville and in offices around the country — technology, merchandising, finance, legal and more, posted on the same site and filterable by location and team.

How to Apply

  1. Search openings at careers.walmart.com by keyword, location or job family.
  2. Create a candidate profile — you will use it to apply and to track each application.
  3. Apply online for each role you want.

Already work at Walmart? Pay stubs, W-2s and the employee portal are in the section below — not on the careers site.

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Pay Stubs, W-2s & Former Employees

Many of the people searching for Walmart’s human resources department are really looking for their own pay records. Almost all of it is self-service online — here is where each document actually lives:

  • The employee portal: One Walmart at one.walmart.com is the Walmart employee portal — the Walmart employee login for pay stubs, payroll, schedules, benefits and the GTA portal (time and attendance). The same login reaches the WalmartOne Associate Discount Center for associate discounts. To report an absence, use One Walmart’s attendance tools or Sedgwick, which handles Walmart absence and leave reporting.
  • Current associates — pay stubs: sign in to One Walmart at one.walmart.com (the portal many associates still know as WalmartOne) with your WIN, then open Pay / My Money and choose Paystub. The Me@Walmart app shows the same pay stubs.
  • Paid on a Money Network card? Your pay stubs sit in the Money Network portal at moneynetwork.com instead.
  • Former associates — your W-2 (W2): use the W-2 Former Associates sign-in at one.walmart.com, or go to mytaxform.com and enter Walmart’s employer code, 10108. You will need your Social Security number and date of birth.
  • Former associates — old pay stubs: the same One Walmart former-associate sign-in covers pay stubs from your time at Walmart; if you were paid by Money Network card, check the Money Network portal.
  • Stuck? HR support for associates: 1-800-421-1362 — Walmart’s associate support line for pay, benefits and portal-access problems.

Walmart also mails W-2s to the last address it has on file. If you have moved since leaving, call the associate support line above to update your address and ask for a reprint.

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Shareholder Services & Investor Relations

Shareholder services through Computershare, Walmart’s transfer agent

  • Stock: Nasdaq: WMT
  • Shareholder Help: dividend checks, address changes, lost stock certificates and transferring shares — call Computershare above
  • Online Account: computershare.com/walmart
  • Investor Relations: [email protected] — for analysts and institutional investors

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Media, Ethics & Other Corporate Contacts

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Language & Access Help

  • Spanish: Spanish-language help is available on the main Customer Service line — call 1-800-925-6278 and listen for the prompt to continue in español. There is no separate Spanish number; the same line serves both languages.

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Wal-Mart Map Location


Walmart Customer Service Number — FAQs

What is Walmart’s corporate office phone number?

(479) 273-4000. That is the main switchboard at Walmart’s headquarters in Bentonville, Arkansas. The Walmart corporate office telephone number is (479) 273-4000. Save it as the Walmart corporate office phone number — the Walmart corporate phone number and main Walmart corporate contact for headquarters. It is also the Walmart phone number and the Walmart contact number for the campus switchboard. For help with an order, a return or a store visit, Customer Service at 1-800-925-6278 will usually help you faster. The Walmart headquarters phone number is (479) 273-4000.

What is Walmart’s customer service number?

1-800-925-6278 — the letters on the keypad spell 1-800-WALMART. Use it for online and pickup orders, returns and refunds, delivery problems and questions about a store visit. Walmart’s online help center is open 24 hours a day. It is the Walmart customer service number for orders, returns and store help — the Walmart 800 number, 1-800-WALMART. The Walmart customer service phone number is 1-800-925-6278.

What are Walmart’s customer service hours?

Walmart’s online help center is open 24 hours a day. That makes it the round-the-clock route for order tracking, returns and account questions. The customer service phone number is 1-800-925-6278 (1-800-WALMART). Service desks inside individual stores keep their own store’s hours, which are listed on each store’s page at walmart.com.

How do I talk to a real person at Walmart customer service?

Call 1-800-925-6278. An automated menu answers first and routes calls by topic — choose the option closest to your problem and you will be connected with a customer care associate. There is no separate Walmart customer service number — live person help is on that same line. For gift cards, skip it and call the gift card team directly at 1-888-537-5503.

Does Walmart customer service have an email address or live chat?

There is no Walmart customer service email address to write to, and Walmart does not publish a live-chat line for shoppers. Customer care runs on two routes: the phone line at 1-800-925-6278 and the online help center at walmart.com, which is open 24 hours a day. The email addresses Walmart does publish are for other audiences — media, investor relations and the ethics hotline — and they are listed on this page.

What is the Walmart pharmacy phone number?

There is no single Walmart pharmacy phone number. Each store’s pharmacy answers on its own direct line, separate from the store’s main number. The fastest way to get yours: check your prescription bottle, because the label prints the phone number of the pharmacy that filled it. You can also open your store’s page in the store finder at walmart.com — the Pharmacy section lists that store’s pharmacy number. Refills and prescription records are managed in the Walmart app or in your pharmacy account at walmart.com.

What is the Walmart Vision Center phone number?

There is no single Walmart Vision Center phone number. Each Vision Center sits inside an individual store and is reached on that center’s own line. Open your store’s page in the store finder at walmart.com and choose the Vision Center page for that location — it lists the center’s own phone number and hours. For eyewear bought online, glasses orders are handled through walmart.com, and contact lenses are sold through Walmart Contacts at walmartcontacts.com, which runs its own order help.

Where is Walmart’s headquarters located?

1 Customer Drive, Bentonville, AR 72716. Walmart moved its headquarters to a new Home Office campus at this address in May 2025. The old headquarters address, 702 SW 8th Street in Bentonville, is out of date — many websites still list it. The Walmart headquarters in Arkansas is the new Home Office campus in Bentonville.

Did Walmart change its headquarters address?

Yes. Effective May 15, 2025, Walmart’s corporate address is 1 Customer Drive, Bentonville, AR 72716. The corporate phone number, (479) 273-4000, did not change.

Who is the CEO of Walmart?

John Furner. He became President and Chief Executive Officer on February 1, 2026, succeeding Doug McMillon. Walmart does not publish a personal email address for its CEO — correspondence for the executive office goes through the corporate office contacts on this page.

How do I file a complaint with Walmart corporate?

Start with Customer Service at 1-800-925-6278 and keep your case number. If your issue is not resolved, ask for it to be escalated to the corporate office, or write to Walmart Inc., 1 Customer Drive, Bentonville, AR 72716. The step-by-step escalation list is above.

How do I apply for a job at Walmart?

Apply online at careers.walmart.com. The Walmart careers job application — online only — starts there: every opening for stores and Sam’s Club, supply chain and the Home Office is posted on the one site. Create a candidate profile, search by keyword, location or job family, and apply for each role separately. The customer service line and the corporate switchboard do not take job applications.

How do I verify employment at Walmart?

Through The Work Number, using employer code 10108. Walmart uses Equifax’s The Work Number service for employment and income verification — verifiers go to theworknumber.com or call The Work Number at 1-800-367-5690, rather than calling Walmart directly.

How do I get my Walmart pay stub?

Current associates get pay stubs from One Walmart. Sign in at one.walmart.com — the portal many associates still call WalmartOne — with your WIN, then open Pay / My Money and choose Paystub. Every pay period is there to view or download as a PDF, and the Me@Walmart app shows the same pay stubs. If you were paid on a Money Network card, your pay stubs are in the Money Network portal at moneynetwork.com instead. If you need a pay stub from Walmart for a lender, a landlord or an application, download the PDF version from the same screen.

How do I get my W-2 if I no longer work at Walmart?

Through One Walmart’s former-associate sign-in, or MyTaxForm.com. At one.walmart.com, use the “W-2 Former Associates” sign-in. Or go to mytaxform.com, enter Walmart’s employer code 10108, and follow the prompts — you will need your Social Security number and date of birth. Walmart also mails W-2s to the last address on file; if you have moved, call associate support at 1-800-421-1362 to update your address and request a reprint. This is the Walmart W-2 former employee route — it is separate from the current-associate sign-in, and it is the one to use after you have left.

What is Walmart’s human resources phone number?

1-800-421-1362 — Walmart’s associate support line for human resources, pay and benefits questions. Current associates can also handle most HR tasks inside One Walmart at one.walmart.com. Shoppers should not use this line: for orders, returns and store problems, Customer Service at 1-800-925-6278 is the right number. It is the Walmart human resources phone number — the Walmart HR number and Walmart HR phone number for pay, benefits and payroll, and it doubles as the Walmart payroll phone number: one Walmart HR department line for associates. If you only save one number from this page, save the Walmart human resources number: 1-800-421-1362.

What is the Walmart gift card customer service number?

1-888-537-5503. Call it for gift card balances, lost or stolen cards and gift card problems. The Walmart gift card balance check takes a minute: use the balance checker in the Gift Cards section of walmart.com, or call the number above. Gift card activation happens at the register when the card is bought. Walmart Visa gift cards are sold in stores too — for those, the balance website and phone number are printed on the back of the card. Sam’s Club members have a separate line: Member Services at 1-888-746-7726.

Who is Walmart’s transfer agent for shares?

Computershare — 1-800-438-6278. Computershare handles Walmart shareholder accounts: dividends, address changes, lost certificates and share transfers. Manage your account online at computershare.com/walmart.

What stock exchange is Walmart listed on?

Nasdaq, under the ticker WMT. Walmart moved its listing from the New York Stock Exchange to Nasdaq in December 2025. Older pages that say “NYSE: WMT” are out of date.

When and where was Walmart founded?

July 2, 1962, in Rogers, Arkansas. Sam Walton opened the first Walmart store there after years of running variety stores. The company incorporated in Delaware on October 31, 1969, and went public in 1970.

¿Cuál es el teléfono de servicio al cliente de Walmart en español?

1-800-925-6278. Al llamar puede pedir atención en español. Ese número atiende a los clientes de las tiendas Walmart en Estados Unidos. Si compró en Walmart de México, el servicio al cliente es distinto: debe comunicarse con Walmart de México por sus propios canales, porque las tiendas mexicanas las opera otra empresa.

If a number or address has changed, please report an error so it can be corrected.

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