Corporate Office

I recently went to Wendy’s in Romeo Michigan. WORST food ever. I called and talked to the franchise’s owner. He didn’t give a s&&&. I told him that I would be going to a different store and he informed me that he owned that one too. I waited ten minutes for two chilies. The guy chopping onions had his mask under his nose, one guy tried to give me a credit card that was not mine and most of these young guys Were standing around doing nothing. Obviously this owner doesn’t care about his stores and should not be allowed to stay in business. You have now lost a loyal customer as I will never go to Wendy’s again.

The wendy's on hallandale beach has got to be the most unprofessional store i have ever visited .The employees yell at there guest and treat then so disrespectful. Tonight i was screamed at and over charged to only still get my order completely incorrect.I tried to address the situation to another young lady who was actually very kind to us but the other 2 employees aggressively continued to yell at us from behind.I stated to the manager that i was going to report him to corporate and he still refused to give me his name and also slammed the window in my face.I have had bad experience at this location but today this is beyond unacceptable my food and my kids food was horrible and that is a nice way of putting it they refused to fix my order and slammed the window on my face once again.I remained in the drive thru till a manager came back he was as worse as the employees that treated us beyond poorly. I asked for his name and he refused to give it to me his reason was that he doesn't feel safe.Your kidding right we get treated like this and your in fear for your life WOW i wonder how long he has been in this line off business he needs to be scared off the savages he has working for him.When The entire order was so cold and dry we couldn't even swallow it.The cheese on the burger was so stiff tasted like plastic and the burger patty was so over cooked and dry.They told me they couldn't sell me another combo but they could charge me every item separately i was so confused when i heard that.I managed a restaurant for over 8yr and am in the hospitality i will never allow this display of action and disrespect to any guest of mines.I literally had to go spend more money and get my children food else where.I didn't feel safe eating the food there after how i was treated i could only imagine what they might have done to my food the display of actions speak for themselves.I have read the reviews in this location they are horrible.Dear corporate if you all are reading this this store needs some serious help in every department time to clean house before you keep loosing guest and right now threw this pandemic that is not something you all want to happen.I would really appreciated if corporate would reach out to me some thing must be done and i will continue to reach out to you all till it is. Thank You sincerely One of your many angry customers