AT&T Corporate Office Headquarters

AT&T Corporate Office | Headquarters

Avarage Rating:
208 S. Akard St. Dallas, TX 75202
Phone: (210)821-4105
Website: www.att.com
Reviews: 21 WRITE REVIEW



Company Overview

AT&T is a leading name in telecommunication industry and it deals in wireless services, cell phones, high-speed internet, digital TV, home phone, DSL, and many other communication services. AT&T Corporate Office Headquarters is in downtown Dallas in Texas. The company is now one of the largest providers of fixed as well as mobile telephony. The company has a customer base of more than 100.7 million customers. AT & T offers many flexible mobile plans and even operates on 4G network and offer U-verse service as well. The company also rolls out high-speed internet service to rural areas to expand its reach. The company also donates a lot of money to political campaigns.



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AT&T Reviews

There are currently 21 consumer reviews about AT&T available. Share your review.

  • By M.M. WALKER - Posted on: September 4, 2013

    Randall L. Stephenson, Jr. CEO AT&T 5404 Walnut Hill Lane Dallas, Texas 75229 Dear Sir: My flip phone AT&T Z221 quit working and battery charge hole had a bent place. So I went to get a new phone, AT&T did not have another one with big numbers and letters. They sent me to Walmart. I bought the closest thing possible which is a Samsung SGH-a157. It is totally unsatisfactory. The phone numbers I cannot find out how to pull them up, or the contacts. My sim card was supposedly changed but NO contacts show up. I am so tired. I am 83 years old and have spent 4 hours going from AT&T store, to battery store for old phone, back to AT&T who them sent me way down the street to Walmart and then I had to go back to AT&T to have my phone numbers put in new phone. New phone still does not work. This new phone is sold as a contract phone but I wanted to sue it as I have done with my old one paid by my daughter, Darden weiss. I would like to return this new unsatisfactory phone but it is another 10 miles to and home in a 1998 car with no AC and no shock absorbers. Please advise me what to do. This new phone is an AT&T but the AT&T store did not have one like my old one which worked perfectly. That’s what I want, the old one with big =numbers easy to find my directory. So today was a complete waste of my time and my money of which is very limited as I live on Social Security. My questions are: 1. Can a go phone be used with another phone plan? 2. Why can’t I find my numbers that should have been transferred with Sim Card? 3. Can this particular phone be on plan as my last one was? Please advise ASAP as I am completely with out a phone when I am in my 15 year old car. Thank you in advance. Sincerely, Margaret McBride Walker 3145 Mangum Drive Cumming, Ga. 30041 I have a house phone but do not know the number as I cannot get to it on my new phone which should have all names and addresses changed to new phone.

  • By Given Up... - Posted on: August 5, 2013

    Absolutely the WORST customer service! This corporation has gotten to big for its britches! Customer service staff are not empowered to do anything but transfer you to someone else. Overseas help have horrible scripts to read from and can't help with anything but remember your name. All I wanted was to have my new, out of the box AT&T cordless home phone to work. It will make calls but can't receive calls. I spent over an hour on my cell phone trying to figure out what was wrong. I now have a service call tomorrow, why, I don't know. I was told I need a DSL filter, why, I don't know. My old cordless didn't need a filter and it worked great except the screen was going black and you couldn't see caller ID any longer. If I didn't run a business out of my home, (and there were other options) they would be given "THE BOOT"!! Hey AT & T time to get your s**t together and learn from all of your complaints!

  • By ARep for att - Posted on: August 31, 2013

    ok heres a idea to consider if instead you charge a pmt convience fee to pay your bill you charge a five dollar pmt arr fee and pay your bill with out the fee I would bet that you would get more pmt and less pmt arr just a thought cause I hear everyday that the customers don't wnt to pay the fee so therefore if you would charge that for pmt arr there would be more money coming in. just a thought but a really good thought don't you think? from a crm that hears a lot of disturbing stuff from customers!!!!!!!!!!!!

  • By teresa rogers - Posted on: August 28, 2013

    so unhappy with att u verse customer support.they were supposed to ship my xbox 360 as a reward and guess what they shipped it to the wrong address.now they have to investigate it for another 4 weeks to which i am po'ed because of their lack of caring about their messup.why it takes 4 weeks when i can find their mess on the ups site is beyond me.have had wireless and am very happy but uverse has been a nightmare

  • By Sean - Posted on: August 27, 2013

    I have been a loyal customer for 10 years where I have had to fight several times for what I pay for. Move to an area that has barely any coverage. I get told by a customer service rep that no worries you can break contract under those circumstances only to be told today she misread and that it would be 245$. Wow AT&T I would have to say is the worst service provider of all that are out there can't even honor their own word.

  • By ROBERTA MAGNUS - Posted on: August 1, 2013

    I HAVE BEEN WITH ATT FOR A VERY LONG TIME AND I NEVER THOUGHT THEY WOULD EVER WRONG SOMEONE SO BAD !!!! I HAD A PA SET UP ON MY ACCOUNT FOR 7/25/2013 AND THEY WERE TRYING TO TAKE THE AMOUNT OUT FOR MY BILL AND MY DAUGHTERS BILL 4 TIMES EACH 299.80 AND 209.72 THEY TRIED 8 TIME WHICH CAUSED ME 771.80 IN INS FEES ON MY ACCT. I DID TALK TO A RET REP ND SHE ADVISED TO ME SHE WAS MAKING CREDITS TO MY ACCT THAT I WOULD NOT HAVE A BILL DUE UNTILL SEPT. 16 AND NOW THEY HAVE DONE IT AGAIN CHARGING ME 640.00 FOR THE AMOUNT THEY HAD ALREADY JACKED FROM ME AND THIS DID GIVE ME ANYTHING.

  • By DONNA SHEPHERD - Posted on: July 3, 2013

    TRIED TO E-MAIL, E-EMAIL INDICATED NON-EXISTANT. WHAT A BUNCH OF CHICKENSHITS! I WILL BE GOING TO VERIZON SOON.

  • By Beverly - Posted on: July 27, 2013

    This the worst company I have ever been with I have been without a home phone for 3 days and am pretty tired of being sent from one person to another that is not helping the matter I would not tell any one to move their service to AT&T because it is really bad and the customer service is bad also I wish I had never went with them to bundle my services I should have stayed with what I already had I made a mistake and now I have to deal with this until I can get it fixed it is a shame that the company does not care even a little about how they treat customers

  • By Irene - Posted on: July 26, 2013

    Get those ads off the air w/the children, they are horrid...if anything they create a negative effect.

  • By Jameelah Johnson - Posted on: July 22, 2013

    I want to take to to thanks Mrs. Tiffany from your California Office. ( she work in the offie of the president) She was very professional,polite and empathic to my situaion. My husband is an disabled Veteran and we needed her assistance in making payment arrangements. Since is disability things have been very difficult for us financially, emotionallly and physically. His life depends on your wireless service which gives him the ability to get in contact with his physicians and other health care professionals. Mrs. Tiffany was able to arrange for payments and treat us with dignity and respect. I hope the corporate office realizes that your are all her effects are truly appreciated. You have a constomer for life! (Please note I used to be an Sprint customer for 15 years) Sincerely, Jameelah and Nathan Johnson 571-315-0014 703-870-1639 US Army Veterans Wound Warrior




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