American Signature Corporate Office Headquarters

American Signature Corporate Office | Headquarters

Avarage Rating:
1800 Moler Road Columbus, OH 43207
Phone: (614)221-9200
Website: www.asfurniture.com
Reviews: 3 WRITE REVIEW



Company Overview

American Signature is a privately owned and managed company, which is based in Columbus, Ohio. The company is the parent company of Value City Furniture, which is a retail brand. Jerome Schottenstein established the company back in 1948 and now the company operates its stores in about 125 locations. All the retail shops are supported by different distribution centers, which are scattered across 19 states for proving quality products to its customers. The company stills owns the Value City Furniture as well as the American Signature. Majority of the stores owned and operated by the company are based in Southern U.S.



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American Signature Reviews

There are currently 3 consumer reviews about American Signature available. Share your review.

  • By CATHY OATES - Posted on: August 14, 2013

    I PURCHASED A BEDROOM SET FROM THE AMERICAN SIGNATURE IN SARASOTA ON PARKWAY,I WAS SCHEDULED TO PICK IT UP,WHEN I GOT THERE THE GUY WHO LOADED THE TRUCK ENSURED ME THAT ALL OF MY PRODUCT WAS ON THE TRUCK,WHEN I GOT HOME WE STARTED TO PUT THE SET TOGETHER I NOTICE IT SEEMED LIKE PIECES WERE MISSING,I DECIDED TO CALL THEM BACK,BUT BEFORE I COULD DO THAT THEY CALLED ME STATING"MS OATES THE WAREHOUSE GUY FORGOT TO LOAD PARTS OF YOUR BEDROOM SET"IT WAS THE RACKS FOR MY DRAWERS TO MY STORAGE BED.WELL NEEDLESSLY TO SAY I COULDN'T CONTINUE TO PUT MY BED TOGETHER,BUT AS I WAS INSPECTING THE REST OF THE FURNITURE I WAS MISSING 4 DRAWERS TO THE STORAGE BED,SO I DECIDED TO CALL THEM THIS MORNING ABOUT BOTH SITUATION,I HAD BEEN CALLING ALL MORNING LONG AND THEIR RESPONSE WAS HE WAS IN A MEETING OR THE WAREHOUSE MANAGER WAS BUSY,OR PUT ON HOLD NEVER TO BE ADDRESSED,FINALLY AT 1:15 PM I CALLED BACK I WAS ASSISTED BY A SERVICE PERSON,WHO SAID SHE WOULD CALL ME BACK ONCE SHE FIND OUT WHAT'S GOING ON,SHE KEPT HER WORD AND CALLED ME BACK IMMEDIATELY,SHE SAID EVERYTHING HERE IS AWAITING YOUR PICKUP,BUT DO THESE PEOPLE UNDERSTAND THAT I HAD TO PAY SOMEONE TO USE THEIR TRUCK,NOT ONLY THAT BUT TO PAY MEN TO UNLOAD THE TRUCK,WHY SHOULD I HAVE TO RECTIFY A BIG MISTAKE THE COMPANY MADE,YES THEIR CUSTOMER SERVICE SUCKS BIG TIME.

  • By another pissed off customer - Posted on: May 27, 2013

    delivery crew scratched my door 2 times geting couches in the house then denied the claim never was fixed also had to send couch back twice after defects were found on couch and kids bed is also cracked i was also denied the headquarters number and told to email bad customer service and bad furniture thousands of dollars wasted i will find corparates number and get a full refund and they can have there furniture back dont buy from these companys tried to call number above and does not work

  • By A PISSED OFF COSTUMER - Posted on: April 2, 2013

    15018 N. DALE MABRY HAVE THE WORST COSTMER SERVICE EVER!!! IM SO INSULTED RIGHT NOW, I ALSO WAS DENIED CORPORATE PHONE NUMBER




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