El Pollo Loco Corporate Office Headquarters

El Pollo Loco Corporate Office | Headquarters

Avarage Rating:
3333 Michelson Drive Irvine, CA 92612
Phone: (949)399-2000
Website: www.elpolloloco.com

Company Overview

El Pollo Loco is a fast food restaurant, which specializes in Mexican style grilled chicken. This restaurant had been started by Juan Francisco Ochoa in the year 1975 and is owned by Trimaran Capital Partners. The name El Pollo Loco is a Spanish line implying "The Crazy Chicken". It's headquarter is situated in Costa Mesa at California. This restaurant is famous for Pollo Asado, which means grilled marinated chicken. With the passage of time, this restaurant has broadened its menu into salads, burritos and other dishes competing with different Mexican-style restaurants. It has branches in 450 locations and Steve Sather is its CEO and President

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El Pollo Loco Reviews

There are currently 6 consumer reviews about El Pollo Loco available. Share your review.

  • By Robert - Posted on: August 22, 2013

    Hello any one that cares i just finish buying a Combo of there new burritos with chicken and bacon and avocado,,,,which did not have avocado...i bit into the burrito and cut my upper part of the mouth and i was so angry and called the pollo loco restaurant and asked for the manager and the kid that answered the phone said to wait!!!! a minute later comes back to the phone and said that the manager said to ask me what did i want!!!!! B.S. I told him that i cut myself biting into the burrito due to the fact that there was chicken bones in my burrito,,,, U*&)(^)*((*+)_

  • By Mr. Zach R - Posted on: August 19, 2013

    On 8/17/13 we were ta 495 S. Melrose Vista CA store, order #4088 After they served food, we found the hair in the food? We ask for assistant manager Marylen, she was rude, she sad; It's only hair?She did not apolagized, she did not compesate us , after 1/2 hrs of asking who is the manager ten Mr Jose come same rude as she is? He said he was aware about the hair, then Marylyn said its maybe a 'DOG" hair? she admit the worst statement to customer ? What Dogs and Dogs' hair has to do with El Polo Loco Resturaant? This place should be examened by Health Department No Apology, no compesetion, no sorry no thank you for choosing our location?

  • By Aaron - Posted on: July 5, 2013

    This store: 11331 Hawthorne Blvd Inglewood, CA 90304 (310) 412-0303 The associates that were scheduled at this time 8PM July 5th were very rude and unprofessional. Intentionally asked me what my order was 3 times, asked me "why are you ordering this item and you don't want the main ingredient" and when I got to the window there were 2 other associates the female who took my order was making jokes over my request to not have an item on my food, instead were 4 associates laughing at me in the drive through. I asked for my $20 bill back and drove off. These are children running the store and complete unethical. I did not appreciate the making fun of my order and laughing at me. I will never eat here again

  • By Nathaniel Worthen III - Posted on: June 28, 2013

    I am writing about the #5972 on 101 east Manchester Ave; Los Angeles, CA 90003. I purchased the Wing Lovers for 4.69 this order was horrible and chicken wings burned all over. The vegetables and beans was also burned very bad. The store was closing, they served burned food to any customers coming at the time. I have always eaten here many times, never hads this ever happen to me before, I remain very, very sick and vomiting all over. Stomach is aching very bad, I do not know what was put in the food which cause me to remain sick.

  • By Gerald - Posted on: June 19, 2013

    Im complaining the lady in henderson nevada branch stephanie A.K.A. Tilde...she is using different name Gaiety Mariano..she is illegal in USA..

  • By Disappointed in Natomas - Posted on: April 28, 2013

    I am writing this because I have been short changed on my order more than once at your Natomas CA restaurant off Northgate Blvd. When ordering items are missing from my order. The manager was quite rude. He gave his name as Jose. This occurred a month ago. When I first tried the restaurant the service was outstanding. The manager should show my concern towards customer complaints. I am beginning to reconsider whether or not to return to your restaurant and go to your competitors restaurant.go I will to a higher level if these corrections aren't addressed.

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