HP Corporate Office Headquarters

HP Corporate Office | Headquarters

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3000 Hanover St. Palo Alto, CA 94304
Phone: (650)857-1501
Website: www.hp.com

Company Overview

HP is an acronym of Hewlett-Packard Company setup in 1939 by David Packard and Bill Hewlett. It is multinational information technology organization and is headquartered in Palo Alto, California. It offers products to small, medium and large sized businesses. Product lines include software, technologies, services and solutions. It has strong services as well as consulting businesses around its own and partner products. The company has around 331,800 employees according to 2012 report. Meg Whitman is President and CEO of the company and Raymond J. Lane is executive chairman of the organization. 2012 report stated that the company had generated revenue of $120.357 billion.

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HP Reviews

There are currently 5 consumer reviews about HP available. Share your review.

  • By Daniel Nickerson - Posted on: September 18, 2020

    I have had several negative customer service interactions both from the perspective as a customer and a sales rep, but nothing has compared to the absolute failure of customer service that I have experienced from HP. I purchased a computer from the HP online store, not only did it arrive late but it was broken. It took several attempts to even reach customer service which resulted in the first rep that answered simply hanging up on me. After I managed to get to another rep to respond to my calls, I was passed around to several departments and denied access to a manger until my 10th request to speak to one. After finally getting approval to return the broken computer, I immediately sent it back. After a week of waiting since the product was returned according to the shipping information I contacted HP about my refund status, only to receive an email stating they will begin to initiate a refund once they confirm they have the product, which has been in their possession for eight days. Never purchase anything from this company and if you do by mistake purchase from them pray to God that you never need customer support because you will never get any.

  • By Pauline Smith - Posted on: September 16, 2020

    Today, September 16, 2020. I have been holding one hour, trying to get help for this piece of a printer Color Laser Jet Pro MFP M477fnw. It is constantly offline, the driver is unavailable. I have been transferred to 6 different people trying to get help for this issue. It is a shame, shame, shame that it has come this. I have always purchased Hewlett Packard printers; but after this, I will never purchase anything else from Hewlett Packard. I was even transferred that spoke no English at all. Everyone cannot be this busy in the United States. As I write this, I have been put on HOLD again, trying to get me to the right person. I have even paid the $39.00 for the repair and still I am on HOLD. Never again will I buy Hewlett Packard products

  • By P Oates - Posted on: September 14, 2020

    I purchased a HPlaptop in Nov 2019 and needed a repair in Sept 20 20, and was told my repair is not under warranty. Case # 5053317720, rep Gabby J said it would cost me $484 to repair. I pI purchased for $479 less than 9 months ago. I have been a loyal customer for 30 years and this was my first time requesting a repair. I will NO LONGER be a customer.

  • By Randy Reckard - Posted on: September 14, 2020

    Waited 2 weeks for printer I purchased with the help of HP sales agent. Printer is not wireless (necessary for me). On the phone & bounced between agents & dropped for over an hour. HP sent me return label that I cannot print (no printer) & libraries closed (no printers). Wanted to purchase printer at Labor Day sales price & the sales team refused. The worst customer service I have ever been involved with.

  • By Katrina Ellis - Posted on: October 29, 2014

    I am on hold right now with your tech support for the 3rd time this evening. The boy put me on hold and I have been on hold for over 40 minutes now. He clicks on to see if I am still on and immediately click out. He was suppose to see who I had spoken to prior to him but has not come back on yet. The first two technicians did not help at all. I will be calling my credit union to dispute this support charge because I am not going to pay for something I did receive.

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