Corporate Office

I live in Miami and was at the Little Caesars on 13710-G S.W. 56TH ST. MIAMI, FL 33175 several days ago. It was a little busy at this store I ordered 2 pizzas and had to wait a few minutes for it. The women who took my order walked away and a guy came to the front and handed out an order he just finished preparing and took the payment for it. Preparing food and handling cash is not so sanitary he wasn't even wearing a glove. He went back to the counter were they prepare the pizzas and proceeded not to make pizzas, but start eating right at the food preparation table and in front of the customers. How sanitary would you that and I guess it's normal for them to do this as no one complained only my kids pointed this out to me. Once my pizzas were done, he brings them to the front and yells to the back in Spanish whose pizzas are these and the woman who took the order yells back for the chinos. Is this ethnic/racial profiling? Wouldn't of it been better for this women to come the front and specify which customer such as the customer presently at the counter. first off I am not Chinese and second I don't know you so pointing me out this was not professionally wrong and sound racially discriminating. Because i look Chinese you have the right to racially call me out as you see fit. I did yell out that I am not Chinese, but they didn't care the guy looked at me and handed me the pizzas. I file a complaint online to both the store and corporate office and I get a call from Luis the district Rep to apologize about this situation and said he will have a meeting about this situation. I said okay and then offers me some free food as a token of apology. Are you kidding me? Calling a person out ethnically and then offering them some food to resolve the matter. Is little Caesar pizza offering me some food going to make this matter forgotten. Do they think this is why I complained? How about my kids feeling humiliated at this store is that going to disappear? I don't know which is more humiliating being racially profiled or offered some food for the offense. It does seem corporate wants this issue to disappear and really do nothing to train or reprimand the person who created this issue by offering some food out only because Area Rep was persistent on giving me free food. I would of preferred some sort of indication that this issue was addressed live footage, a letter showing that this issue was addressed and will not be tolerated by any employee or a indication that training employees on handling of food and customer relations was seminar/course that all employees have to take. It really is amazing to think of how many times this may have happened and little is done, but just offering something fill a belly. It is really insulting to me how this was handled.

We called in our order and when we got there we had to wait an additional 30 minutes. After some of us getting so frustrated we went inside to see what was going on. My boyfriend then asked the cashier what was going on with our food we called ahead of time and still have been waiting for 30 minutes. The cashier then looks at him and says "I don't really give a F***". I have been in customer service for a very long time and I couldn't believe someone would actually talk to a paying customer this way. I have read a lot of negative reviews for this location and how disrespectful the employees are. My boyfriend then started to argue with the employee and the employee started to take off his apron implying he was going to fight him. Things were not handled correctly at all by this crappy pizza joint. We then left with no food AND no refund. When trying to get a refund the next day, the manager said he could not refund the money and refused to give us the employees name involved with this altercation. So then today, the manager calls my boyfriends work to speak with his manager to tell them he came in trying to fight their employee. I cannot believe the disrespect we have received by you people it is completely unacceptable. You should really look into what kind of people you are hiring to represent your company because these guys are a bunch of fucking morons. Get it together...

My girlfriend ordered two pizzas from drive thru today, she wanted one cheese but none were ready,so she took two pepperoni. When she got home I opened the boxes to find out a piece of pizza was missing from one. I contacted little caesars in Denver,NC I explained the situation,the mgr whom I spoke with said it was a lie and she cuts the pizzas. Said I could get another one but knew no piece was missing, I asked her if she was calling me a liar she then hung up on me. wizard1261@yahoo.com

Elijah is having a sleep over. I am having such a good time with Elijah and his buddies. I went to Little Caesars to pick up 3 pizzas. The young girl only gave me 3 parmesan packets and when I said "Can I get like five more?" She said no, but I can give you 3. I replied, "I just bought three pizzas and you are going to really pull this crap?" She responded that her boss wont let her give more. I have VERY little patience for this kind of stuff. So, my response may have been a little harsh. What do you think? I said "Go get your god damn boss!" She said, oh he's not here. I then proceeded by saying, "This is fucking bullshit. You better give me more damned parmesan." At this point I think she realized I was a little perturbed. Oh well. Back to having a good time.