Corporate Office

I represent a group of patrons at the Arcadia, CA 24hr Fitness Center...This is a complaint about the slow fixing of machines at said gym and the slow arrival of equipment, ie, tricep pull-down ropes that we were told that they'd be in next week, over two months ago!...The peck-deck has been down for a couple of months as well...Clips for the barbells are always in shortage and if an accident occurs, because of a clip not being on, well, I don't have to tell you that a law suit will ensue...Also, the water cooler is constantly overflowing from being clogged...We are being told that merchandise is being stolen and we find that hard to believe in an upper class area and who steals tricep ropes?...And where would they used them?...We don't understand how a corporation such as yours is so slow in getting the merchandise fixed and imported...We pay our dues on a timely basis and would like, in the same regard, your company to do the same...