Cricket Communications is a prepaid cell phone company, which is known for its cellular plans and smart phones at a lower price. The company is also known as Cricket Wireless and it has a customer base, which range over seven million customers. The company recently launched its Wireless Services and it also offer 3G services to its customers. The plans that the company offers varies with the kind of device that the customer uses. The plans also differ with different markets. One can find out about the plans offered by the company by entering zip code of an area on the official website of the company.
There are currently 5 consumer reviews about Cricket Communications available. Share your review.
I have been trying to call all day to talk to someone and nobody is returning my calls. having major issues with my phone. Not good!!
CRICKT CORPORATE IS EXCELLENT!!--AND (PAST) CUSTOMER SERVICE IN CHARLOTTE,N.C. IS EXCELLENT--
THE CRICKET STORE AT CENTRAL AVE. HAD A SIGN READING: :OPEN @9:30am-BUT I WAITED AT THE DOOR UNTIL 10:20a.m. WITH NO ONE IN SIGHT.-
I DROVE TO THE ALBEMARLE RD. OFFICE WHERE I WAS TOLD I NEDED A NEW BROADBAND DEVICE -PRICED @ #30.00--CASH OR DEBIT CARD ONLY. MY REQUEST THAT I BE BILLED $30.00 (TO BE PAID IN AUGUST) WAS FLATLY REFUSD.
SUMMARY: I HAVE BEEN A CRICKET CUSTOMER FOR MANY YEARS. MY PHONE AND INTERNET ARE PAID FOR JULY-EVEN THOUGH I HAVE NOT BEEN ABLE TO ACCESS MY INTERNET FOR MOST OF THIS MONTH!THEREFORE, I HAVE LOST MORE MONEY AND MY TIME- AND ACQUIRED EXTREME DISAPPOINTMENT AND FRUSTRATION!
I AM KEEPING MY CRICKET PHONE SERVICE AT THE PRESENT TIME.I ACQUIRED INTERNT FROM A COMPETITOR OF CRICKET-WHICH ALLOWS ME TO PAY IN AUGUST.
PEGGY W. JOHNSON
QUESTION: WILL CRICKET MAKE REIMBURSEMENT?
PEGGY W. JOHNSON
Reduced rating due to new unauthorized $2 administrative fee attached to monthly bill and .75 cent State of California fee placed on phones. First phone 702-475-1876 was $40 for the past three years and 702-764-2253 $45 for past two years. Now phone 1 is $42 and phone 2 $47.75. Been a loyal customer for years and this is how you repay me? I've told over 30 of my friends to transfer to Cricket now I'm going to tell them to back off.
I've been a satified customer for many years-however recently my experiences with crickit commuication-customer service has been horrible-while I contimue to pay a monthly bill for service not rendered.It truely amazes me how no one I've dealt with thus far has made it a priority to resolve my problem ;I continue spending money on up grading phones that I really can't afford even the managers I've dealt with doesen't follow thru nor return my calls.Finally I've reached a breaking point to began shopping for a differnt company that stheir customers loyalty,and understand the importance of customer satisfaction-while getting what you've paid for.
I am infuriated with the numerous problems that I have experienced with Cricket Wireless. I would like to file a complaint, a lawsuit, and a fraud report against Cricket Wireless!!!! I need the CEO to contact me to further discuss this matter. I will pursue this to the fullest if I do not get a resolution to this matter. I can be reached on my cell. My number is (915)920-1840.
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