Corporate Office

I was just in your Dollar General Store in Smithville Texas and was treated very Rudely by the Manager there, Everytime I go in that store there is always some kind of issue and I have finally had enough!!! I wonted to use my Credit Card to pay for something I bought there and everytime I try using it there I have to go to the first register to use it because for some reason it is the only Credit Card Machine that will read my Card but Today it tells me that my Card is not readable in the Machine I was then told my Card was no good!! I know for a fact that it is I pay my bills on time, The point is I was yelled at infront of a line of people that I was wasting her time and now she has to Abort the Purchase and will have to explain why!!!I will never go back in that store as long as Kim is working there I think she was very rude and is always rude to me everytime I am in there, She follows people around as if they are going to steal something and is just plain rude to all of the customers not just me!! I think that this issue could have been handled in a different way because I know my card is good and do not appreciate How I was treated at all today!!!

This review is about not just one DG store or its staff its about concerns I have about the safety of its staff. DG is all about the mighty dollar and that's it.Next time you walk into any DG store and you cant get around or the shelf's are not filled ask any of there employees why. Did you know that a store manager can not set there own store employees hours to work. No this is done by a some unknown person(s) at DG corporate office then e-mailed to the store.They don't even have a clue whats going on in these stores.O the have so called yes people they call district managers who sometime visit the stores.When it balls down to it DG would rather put millions of dollars into there presidents love for nass car racing.So y not put this money but into the stores. O yes DG had lost in there forth quarters but really.Lets talk safety. Today my wife had to be at work at 5:30 am to unload a truck by herself with a strange truck-driver to be her only help. When I seen this i became upset. I phoned my wife and was told there was no payroll hours to give employees and she had to send two of her employees to other stores to help. Now we live in a small town where there is two correctional centers where people are from out of town are coming in to visit. The Police department goes home on a call out notice around 4 am. Now would you want your wife or daughter to be with a stranger in the back of a building where if anything could happen. Not saying the driver is bad but what if someone wanted to rob the store possibly shoot the truck driver and your family over what a total of the most 36 dollars for two more employees at 9hr each to work 2hrs each. Makes me glad corporate knows whats right. There is more much more that the gen public don't know. My wife works every day a min 12 hr day 6 days a week and not for big bucks by any means. I am Pissed an I think its high time I seek an attorney to look into these matters not for myself but for all. Know this didnt make much differance cause if you look at the fine print above it says However sometime staff of DG reads these. LMAO.

My son and I was at the store #1518 today. My son went to grab some candies at the counter and walked toward me to ask If I can buy it for him. I was at the front door talking to a friend and the store cashier ran up at us assuming my son was going to steal. When my son walked back to put the candies on the cashier's counter to pay. The cashier YELLED at my son who's 4 years old to get in the back of the line when there is only another man who insisted to let my son go first but the Cashier said "NO" and yelled at my son to get in the back. That's ridiculous! My son got scared and didnt wanted to buy anything and wanted to leave the store. When I asked for the store manager. The manager "Dan" came and traded words with his cashier. I asked him why his cashier was acting inappropriately. The store manager simply replied "I allowed him to do that". "Now you get out of the store or else I will Call the police" "You're banned from this store" I said "I come here to bring business to this store." He replied "We dont need your business". That's to show how poorly Dollar General is runned. The stored manager seem like an uneducated person. He will soon bring the store down to the ground if managerment is not replaced. I own a store nearby and now all of my clients will not support them anymore

I don't what kind of manager you have running store #2449 in Plymouth, N.C. 27962. The female manager has no personality and is as rude as I have ever seen. She was eating Doritos at the register while waiting on customers. I have heard numerous people complain about the way she treats and talks about customers after they leave. I had a first hand experience the other day when she refused to sell me more than 2 dozen eggs because she said it was company policy. I witnessed her sell 4 dozens eggs to the previous customer while I was standing in line. Someone needs to visit this store and set this woman straight before somebody knocks her teeth out of her mouth. There are 2 other stores within 15 miles of this one and I will shop at them before I ever go back in the store in Plymouth,N.C.