Dollar General Corporate Office | Headquarters
100 Mission Ridge Goodlettsville, TN 37072
Phone: (615)855-4000
Website: www.dollargeneral.com
Dollar General At a Glance
| Corporate Office Phone | (615) 855-4000 |
| Customer Service | the Dollar General customer service number: 1-800-678-9258 |
| Human Resources (Employees) | 1-855-275-3447 (1-855-ASK-DGHR) |
| Headquarters | 100 Mission Ridge, Goodlettsville, TN 37072 |
| Chief Executive Officer | Todd J. Vasos |
| Stores | 21,148 (July 31, 2026) |
| Stock | Dollar General stock — NYSE: DG |
Dollar General Contact Information
Corporate Office & Headquarters
- Headquarters (HQ): Dollar General HQ — 100 Mission Ridge, Goodlettsville, TN 37072
- Shopping Website: dollargeneral.com
- Investor Website: investor.dollargeneral.com
Problem with a store visit, a product or a return? Customer Service at 1-800-678-9258 handles those every day and will almost always get you sorted faster than the headquarters switchboard. Inside the company, headquarters goes by a different name — the Store Support Center — because its job is supporting the stores. The Dollar General headquarters phone number is (615) 855-4000, and the Store Support Center is the Dollar General Corp office as well as the support center for the stores.
Which Number Do I Need?
| I need to… | Call |
|---|---|
| Reach the corporate headquarters switchboard | (615) 855-4000 |
| Get help with a store visit, a product, or a return | 1-800-678-9258 |
| Get help with an online order from dollargeneral.com | 1-877-463-1553 |
| Check Dollar General gift card balance | Online — the Dollar General gift card balance check on dollargeneral.com |
| Reach Human Resources — I work at Dollar General, or I used to | 1-855-275-3447 (1-855-ASK-DGHR) |
| See my pay stub or W-2 | Online — the pay stub portal, see Pay Stubs & DGme below |
| Report an ethics concern, confidentially | 1-800-334-9338 |
| Ask about Dollar General shares or dividends | (615) 855-5529 (Investor Relations) |
| Find Dollar General jobs and apply | Online — Dollar General careers at careers.dollargeneral.com |
Corporate Office vs. Customer Service
Dollar General has different doors for different problems. Walking through the right one is the difference between a two-minute fix and a week of phone tag.
Headquarters Handles
- Company leadership and strategy
- Real estate and new-store development
- Supplier and business relationships
- Investor and shareholder relations
- Media inquiries
- Legal and corporate governance
- Serious matters escalated from Customer Service
Customer Service Handles
- Store experiences and product problems
- Returns, refunds and exchanges
- Digital coupons and the DG app
- Online order questions
- Gift card questions
- Price and availability questions
Dollar General Key Facts
| Headquarters | Dollar General headquarters address: 100 Mission Ridge, Goodlettsville, Tennessee 37072 — the company calls it the Store Support Center |
|---|---|
| Chief Executive Officer | Todd J. Vasos. JJ Fleeman, currently CEO of Ahold Delhaize USA, takes over as CEO on January 1, 2027 (announced March 24, 2026); Vasos stays on as a senior advisor into April 2027 |
| Chairman of the Board | David P. Rowland, since February 4, 2026 |
| Stock | New York Stock Exchange: DG |
| Revenue | Net sales of $42.7 billion in the fiscal year ended January 30, 2026 |
| Stores | 21,148 stores in 48 U.S. states and Mexico, as of July 31, 2026 |
| Employees | About 194,000, as of February 2026 |
| Founded | 1955 — first Dollar General store in Springfield, Kentucky; family business roots go back to 1939 in Scottsville, Kentucky |
| Parent Company | None — Dollar General Corporation (Dollar General Corp.) is an independent public company |
About Dollar General
If you have driven through small-town America, you know the sign: yellow letters, usually at the edge of town, often the only store for miles. That placement is the whole idea. While the big chains fought over suburbs and supercenters, Dollar General spent seventy years doing the opposite — small stores in small towns, close to the people who live there. The company says roughly 75% of Americans now live within five miles of one of its stores, and in a lot of rural counties the Dollar General is simply the store.
The stores are deliberately plain. A typical Dollar General is a fraction of the size of a Walmart supercenter, stocks a tight selection of food, cleaning supplies, health and beauty basics, and seasonal goods, and keeps prices low by keeping everything else simple. Most of what it sells costs under $10. The formula turned a Kentucky family business into the largest U.S. retailer by store count: 21,148 stores as of July 31, 2026, and net sales of $42.7 billion in the fiscal year ended January 30, 2026.
The company’s stated mission is a short one — “Serving Others” — and the Dollar General head office in Goodlettsville, Tennessee, is named to match it: employees there work at the Store Support Center, because the stores are supposed to be the point. Alongside the main chain, Dollar General runs DG Market stores with more fresh food, small urban DGX stores, the pOpshelf concept aimed at suburban shoppers, and Mi Súper Dollar General stores in Mexico, its first move outside the United States.
Dollar General History
How a father-and-son wholesale business in Kentucky became the store at the edge of every small town in America:
- 1939 James Luther “J.L.” Turner and his son Cal Turner open J.L. Turner and Son, a wholesale business in Scottsville, Kentucky, investing $5,000 each.
- 1955 The first Dollar General store opens on June 1 in Springfield, Kentucky, built on a simple rule: nothing in the store costs more than one dollar.
- 1968 The company takes the Dollar General Corporation name and goes public.
- 1999 Dollar General joins the Fortune 500.
- 2007 Kohlberg Kravis Roberts (KKR) takes the company private in a buyout.
- 2009 Dollar General returns to the New York Stock Exchange under the ticker DG.
- 2020 The pOpshelf store concept launches, aimed at suburban shoppers.
- 2023 Dollar General opens its first stores outside the U.S., in Mexico, under the Mi Súper Dollar General name.
- 2026 Todd J. Vasos leads the company; JJ Fleeman is announced as his successor, to become CEO on January 1, 2027.
Dollar General Leadership
- Todd J. Vasos — the Dollar General CEO (returned to the role in October 2023; previously CEO 2015–2022)
- JJ Fleeman — Chief Executive Officer from January 1, 2027 (currently CEO of Ahold Delhaize USA)
- David P. Rowland — Chairman of the Board (since February 4, 2026)
- Emily Taylor — Chief Operating Officer (since November 16, 2025)
- Donny Lau — Executive Vice President & Chief Financial Officer (since October 20, 2025)
To reach the executive team, contact the corporate office at (615) 855-4000. Dollar General does not publish personal email addresses for its executives.
Brands & Store Formats
Store Formats
- Dollar General — the standard small-box store: everyday essentials, food, cleaning and seasonal goods at low prices
- DG Market — a larger format with expanded fresh food, produce and meat
- DGX — a smaller, city-format store built for urban neighborhoods and quick trips
- pOpshelf — a separate concept aimed at suburban shoppers, heavy on home décor, seasonal and party goods
- Mi Súper Dollar General — the company’s stores in Mexico, its first international market
Private Brands
Clover Valley · DG Health · Studio Selection · trueliving · Comfort Bay · Bobbie Brooks · Sweet Smiles · Nature’s Menu
A large share of what Dollar General sells is its own. Clover Valley covers food and drinks, DG Health covers over-the-counter basics, and Studio Selection covers beauty and personal care — private brands are how the chain keeps shelf prices down while keeping the margin for itself.
How to File a Complaint
To contact Dollar General about a store, product or return problem, start with Customer Service, not the switchboard — 1-800-678-9258. Store, product and return problems get fixed there every day. If yours is not, work up this ladder:
- Talk to the store first and ask for the store manager. Many problems — a wrong price, a bad product — end right there.
- Call Customer Service at 1-800-678-9258 and explain what happened and what would put it right. For an online order instead, call the dollargeneral.com team at 1-877-463-1553.
- Before you hang up, ask for your case or reference number and keep it with your receipt.
- If Customer Service cannot resolve it, ask for the case to be escalated to the corporate office.
- Still unresolved? Send Dollar General headquarters complaints in writing: Dollar General Corporation, 100 Mission Ridge, Goodlettsville, TN 37072 — or call the switchboard at (615) 855-4000 and ask for the team handling escalated customer cases.
Also Helpful to Have Ready
- Your receipt, or the store location and date of your visit
- Photos, if the complaint is about a product
- The names of anyone you have already spoken with, and your case number
Ethics concerns are different: fraud, theft, discrimination or other ethics issues go to Dollar General’s Ethics and Compliance Hotline at 1-800-334-9338, or online through the reporting site in Other Corporate Contacts — not to Customer Service.
Pay Stubs, W-2s & DGme — Help for Employees
A lot of people searching for Dollar General’s human resources department are really looking for their own pay records. Nearly all of it is self-service:
- Pay stubs & W-2s: the DGme Pay Stub Portal (Money Network) at paystubportal.com/dollargeneral. It has its own login — your Employee ID and PIN — separate from your DGme password. First time there, register with your Employee ID, date of birth and the last three digits of your Social Security number. W-2s are posted on the same portal each January. Your paystub history stays on the portal after you leave, too.
- DGme: the main employee portal for schedules, benefits and personal information. Sign in through Dollar General’s employee sign-in at websso.dolgen.net with your Employee ID and password.
- HR Shared Services: 1-855-ASK-DGHR (1-855-275-3447) — the human resources line for current, former and prospective employees: login problems, pay questions, benefits. Open Monday to Friday, 8 a.m. to 5 p.m. Central — it is the DG HR number for employees.
- Employee Response Center (ERC): 1-888-237-4114 — for workplace concerns; Dollar General publishes this number for accommodation requests (choose option 1). The ERC number is also posted in your store.
- Former employees: your W-2 stays available on the pay stub portal. If you can no longer sign in, HR Shared Services at 1-855-275-3447 can help you recover access.
Employment Verification
- Service: The Work Number (Equifax)
- Online: theworknumber.com — search for Dollar General by employer name
- By Phone: 1-800-367-5690 — The Work Number’s phone line for verifiers — the Dollar General employment verification phone number
Dollar General employment verification is handled by The Work Number. Lenders, landlords, background checkers and government agencies verify a Dollar General employee’s job and income through The Work Number — Dollar General’s own employee handbook directs all verification requests there, and the headquarters switchboard does not process them. Employees control income verification by creating a one-time Salary Key in their Work Number account and handing it to the verifier.
Looking for a job instead? Openings and applications are at careers.dollargeneral.com.
Media, Ethics & Other Corporate Contacts
- Media Inquiries: [email protected] — Dollar General’s public relations team, for journalists
- Ethics & Compliance Hotline: 1-800-334-9338 — confidential reporting of ethics concerns, from the company’s Code of Business Conduct and Ethics
- Ethics Reports Online: report.convercent.com/dollargeneral
- Suppliers: businesses that sell — or want to sell — to Dollar General start with the supplier information on dollargeneral.com
Dollar General Map Location
Frequently Asked Questions
What is Dollar General’s corporate office phone number?
(615) 855-4000. That is the switchboard at Dollar General’s headquarters — the Store Support Center — in Goodlettsville, Tennessee. For a store problem, a product issue or a return, Customer Service at 1-800-678-9258 will usually help you faster. It is the Dollar General corporate office phone number — the Dollar General corporate phone number and Dollar General headquarters number, the main Dollar General corporate contact for the Store Support Center, and the Dollar General phone number for headquarters; save it as the Dollar General corporate office number. The Dollar General corporate office telephone number is the same line.
Where is Dollar General’s headquarters located?
100 Mission Ridge, Goodlettsville, TN 37072. Dollar General’s headquarters — its corporate office — sits in Goodlettsville, a suburb north of Nashville, Tennessee. The company calls the campus the Store Support Center.
What is Dollar General’s customer service number?
1-800-678-9258. Call it for store visits, products, returns and refunds, and digital coupon problems. It is the Dollar General customer service telephone number — the line to reach a live person for anything store-related. There is no public Dollar General customer service email — the online help form and the phone are the routes. It is also the Dollar General 800 number for store and product help. If your question is about an online order from dollargeneral.com instead, that team has its own line: 1-877-463-1553.
What is the phone number for Dollar General human resources?
1-855-ASK-DGHR (1-855-275-3447). That is HR Shared Services, Dollar General’s human resources line for current, former and prospective employees — pay questions, benefits and portal login help. It is staffed Monday to Friday, 8 a.m. to 5 p.m. Central. Shoppers should not use it: for store and product problems, Customer Service at 1-800-678-9258 is the right number. It is the Dollar General human resources phone number — the Dollar General HR number and Dollar General HR phone number for employees. There is no public Dollar General HR email — HR contact is by phone or through your store manager.
How do I log in to DGme?
Through Dollar General’s employee sign-in, with your Employee ID and password. DGme is the employee portal for schedules, benefits and personal information — sign in at websso.dolgen.net. Pay stubs are not inside DGme itself; they live on the separate pay stub portal (next question). Locked out? Your store manager can help with some resets, and HR Shared Services at 1-855-275-3447 handles the rest.
How do I get my Dollar General pay stub?
On the DGme Pay Stub Portal (Money Network) at paystubportal.com/dollargeneral. Sign in with your Employee ID and the PIN you set for the portal — it is a separate login from DGme. First time there, choose register and have your Employee ID, date of birth and the last three digits of your Social Security number ready. You can view, download or print any pay period.
How do I get my W-2 from Dollar General?
From the same pay stub portal. W-2s are posted at paystubportal.com/dollargeneral each January for the previous tax year, and former employees keep access after they leave. If you can no longer sign in, call HR Shared Services at 1-855-275-3447 for help recovering your account.
How do I check my Dollar General gift card balance?
Online, on Dollar General’s website. The balance checker is on dollargeneral.com — you will need the card number and the PIN from the back of the card. Gift card questions can also go to Customer Service at 1-800-678-9258.
How do I file a complaint with Dollar General corporate?
Start with Customer Service at 1-800-678-9258 and keep your case number. If the issue is not resolved, ask for it to be escalated to the corporate office, or write to Dollar General Corporation, 100 Mission Ridge, Goodlettsville, TN 37072. The step-by-step escalation list is above.
Is there an email address for Dollar General corporate office complaints?
No public complaints inbox. Dollar General does not publish an email address for customer complaints — complaints are taken by phone and through the contact form on its website so they can be logged and tracked. Call Customer Service at 1-800-678-9258, or for an online order, 1-877-463-1553. (The email addresses Dollar General does publish are for specific audiences — media at [email protected] and investors at [email protected].)
Who is the CEO of Dollar General?
Todd J. Vasos — the Dollar General CEO — until the end of 2026. Todd Vasos returned as CEO in October 2023. JJ Fleeman, currently CEO of Ahold Delhaize USA, takes over on January 1, 2027, with Vasos staying on as a senior advisor into April 2027. Dollar General does not publish a personal email address for its CEO — correspondence for the executive office goes through the corporate office contacts on this page.
How do I verify employment at Dollar General?
Through The Work Number, Equifax’s verification service. Dollar General directs all employment and income verifications there: verifiers go to theworknumber.com and search for Dollar General by employer name, or call 1-800-367-5690. Employees prove income by creating a one-time Salary Key in their Work Number account.
What stock exchange is Dollar General listed on?
The New York Stock Exchange, under the ticker DG. Dollar General first went public in 1968, was taken private in 2007, and returned to the NYSE in 2009.
When was Dollar General founded?
1955 — with roots in 1939. J.L. Turner and his son Cal opened their family wholesale business in Scottsville, Kentucky, in 1939. The first Dollar General store followed on June 1, 1955, in Springfield, Kentucky, where nothing in the store cost more than a dollar.
¿Cuál es el número de servicio al cliente de Dollar General?
1-800-678-9258. Ese número atiende a los clientes de las tiendas Dollar General en Estados Unidos por visitas a la tienda, productos y devoluciones. Para preguntas sobre un pedido en línea de dollargeneral.com, el número es 1-877-463-1553.
If a number or address has changed, please report an error so it can be corrected.