Papa Johns Corporate Office Headquarters

Papa Johns Corporate Office | Headquarters

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2002 Papa Johns Boulevard Louisville, KY 40299
Phone: (502)261-7272
Website: www.papajohns.com
Reviews: 17 WRITE REVIEW



Company Overview

Papa John's is one of the largest pizza delivery and take-out companies in the US. The organization is holding second position after the two other popular pizza delivery brands- Domino's Pizza and Pizza Hut. The company has its headquarters in Kentucky, Louisville and in Jeffersontown. The company uses slogan "Better Ingredients for Better Pizza" At present there are near about 4,000 Papa John's counters and 2600 counters are located in the US only. It has other establishments in more than 32 countries across the world. In 2012, September, the organization started its 4,000th counter in Hyde Park region in New York.



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Papa Johns Reviews

There are currently 17 consumer reviews about Papa Johns available. Share your review.

  • By J.Jones - Posted on: August 5, 2013

    On August 5, 2013 @8:02p.m. I called in to order a pizza from papa Johns...A young girl took my order...I asked her for the specials she gave me the specials..i proceeded to order a Large hand tossed pizza with one extra topping for 12.65 I think she said. Well I told the girl I would pic it up because I live 5 min from the store. I go pic my pizza up and theres a Large 5 topping pizza on the board outside for 12.00 also... But she was only giving me one with one xtra topping for 12.69 so I ask the manager about the difference...He proceeded to tell me that I had to ask for that special particularly... I said I did...he said no that one specifically. I said do you understand why Im upset? I called in ask for the specials..she gave me the special and charged me a 1.69 for one x-tra topping on a large and I get to the store and you are advertising a special that I just ask about but I get 5 toppings for the same price and im suppose to be satisfied that you ripped me off...I requested to see the manager... he replied he was...I laughed..under no circumstances was quality for a customer commerced here. Futhermore... I asked for a higher manager or no to speak to someone over his head and he told me he wasn't allowed to give it to me...really...I requested a new pizza...and watched to make sure another one was made...He ...the manager cuts his finger while making MY pizza and is bleeding everywhere...he rinses his finger ...he continues to bleed...comes to the front counter bleeding and proceeds to answer the phone...how unsanitary...and the young girl now was fixing my pizza on the line where he was rinsing his blood and going to and from the counter with no gloves...nor did he have a bandaid... and one question I would like to have a answer to ... where was the better pizza... better quality...for the customer...IM Done with PAppA Johns!!!Done!!!

  • By Bk_macman - Posted on: July 9, 2013

    The worst experience ever 1011 broadway Brooklyn ny 11221 this place have a bunch of ghetto incompitant staff the worst experience I had my advice is to avoid this restaurant until they have staff that are capable of handle simple tasks how I wait 2 hrs for service just to get no service a staff who forgets their names a driver who forgets the address where the delivery is supposed to be made. Thank you papa John for the experience of the life time next time when I have family over I will order else where and I will make sure to spread the good word.

  • By Sandy Daws - Posted on: July 9, 2013

    customer service over the phone is not good. i called to order pizza and told them i have a coupon the lady said they stop honoring them. the coupon was good til July 31st. she was rude and not very friendly. she went ahead and honored my coupon after i complained. A customer should not have to do this. This was at the Springboro, ohio location. My telehone number is 937-684-6866 Sandy Daws

  • By Virginia Lee - Posted on: July 16, 2013

    Papa Rewards my arse! I just went to use my 36 points earned over my recent purchases (it taking 25 to earn a free FREE pizza). So, I added to that an extra couple of toppings, a 2-liter soda, and a tip--and it came to under $10. (All money made for a FREE pizza, right? Smart promo.) Order wouldn't place and wouldn't place and wouldn't place. Teensy tiny little print when I backscreened a couple of times says "Unable to place order under $10. So! The "FREE" pizza deal said nothing about that--only that you get a FREE pizza. (I don't know when inflation hit so quickly, that suddenly $0-$10.) I was adding in $10 worth of soda, toppings and tip, none of which was required (the del. fee of $1.25 is). Is a FREE pizza free? I am going to promote Papa John's phoney promo everywhere possible now. That should help their sales to in the right direction, right?

  • By David - Posted on: June 15, 2013

    Elkhart,Indiana I have ordered from this location several times and to no avail they can't get anything right. Calling and making a complaint is useless. This company has no regard for customer service and doesn't care about the customer at all. I have quit ordering pizza or anything from this company as of this week. I have continued ordering from the opposing pizza company because at least when ordering from them I can get my food hot and most of the time right. If this company cared about customers and their franchises quality of customer service and fresh food then they would do something about the problems. Calling corporate is useless when you are on hold forever then get hung up on before talking to a real person.

  • By tommy chopko - Posted on: June 1, 2013

    my girlfriend snd i ordered 2 large pizzas on 19th avenue and northern in phx az on friday may31st 2013 around 5 in the evening. Whell my girlfriend almost choked to death on a black piece of plastic in the pizza. when we called the place to ask why they were trying to kill my girlfriend the guy said he knew exactly what happened and it happens regularly. why would papa johns have trays that lose plastic pieces regularly? if my 3 and 4 year old ate the pizz and swallowed the plastic i assure you we would sue you idiots take some quality controlclasses or a least take some pride in your product pathetic!

  • By Dave - Posted on: June 1, 2013

    I have been a long-time, loyal customer for Papa John's over the years. Then I moved to Hopkinsville, KY where each order has been worse than the one before. My last order entailed a 60 minute wait, a phone call from the driver who had no idea of directions (I live downtown), followed by another 10 minute until he got here. The pizza was cold, I ordered double toppings and there were pieces with no toppings on them. Will have to think before I order again.

  • By Shawn S. - Posted on: May 6, 2013

    I ordered my food online. Which I have been doing with Papa John's for a year in my new location. There was a fire in the location that was the closes to me. So the computer sent my order to the closest location. This has happened 3x's since. On May 6th 2013 I placed my order and to my surprise I receive a call for a Papa John's employee stating, they were not going to deliver because I was to far. Which is not accurate. They charged my card and my funds are being held. So now all the money I have to my name is now tied up.... How are my children going to eat now? I contact customer service they told me they can not do anything to fix the situation. WOW.... we would order from them once a week. Not anymore. Papa John's bashing is in full affect. Facbook, twitter, everywhere

  • By jerry - Posted on: May 15, 2013

    I was visiting Riverside california in april of this year visiting my daughter. and went into the Riverside store on 3850 Chicago ave. I went into the store around noon to get a pizza and a guy by the name a manager Ignasio was stoned he smelt like a marijuana factory, and several other employees that were leaving to go deliver pizza,s that walked past me also smelled the same. I waited about 10 minutes to get some help because the manager walked out and sat in the car with one of the other employees and I watched them passing something back and forth. I walked outside and yelled out can I please get someone to take order and he just laughed. I walked back inside and looked around to see if anyone else was around and I seen Cockroaches runniong on the floor and the counter area. That is the most discusting establishment I have ever been in and I think the employees need to be drug tested and the store shut down until it is cleaned properly. I have friends that live in the area and I expect the restaurant to be cleaned up or I will be calling the health inspectors for the area and have the place shut down.

  • By Cheryl Pontius - Posted on: April 9, 2013

    In many of your advertisements, I notice staff not wearing gloves. Instead they make pizza and add the toping. I don't know where people's hands have been. Or if they are cross contaminating foods. I'm sure these people in ads or actors, but they are still following your orders. Perhaps you should get a copy of the food safety. And you aren't the only ones violating food safety code, I doubt I will ever eat at a Papa Johns again.




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