The Directv Group Inc is one of leading digital TV entertainment providers in the world today. They offer more than 285 channels out of which around 170 are in HD format. Currently they cater to more than 32 million customers in US and South America. They stand strong with a current employee count exceeding well over 16,000. They were the ones to introduce the concept of pay per view as well as interactive on screen TV guide. Their consistency of performance and dedication to customer service and satisfaction stands second to none as can be verified in the fact that for the last ten years, The Directv Group Inc has scored the highest in terms of customer satisfaction measured in the American Customer Satisfaction Index.