Steak n Shake Corporate Office Headquarters

Steak n Shake Corporate Office | Headquarters

Avarage Rating:
36 S. Pennsylvania St. Ste. 500 Indianapolis, IN 46204
Phone: (317)633-4100
Website: www.steaknshake.com
Reviews: 19 WRITE REVIEW



Company Overview

Steak n Shake a subsidiary of Biglari Holdings Inc is a dinner style chain of restaurant operating on its own and by franchises, was founded in 1934. The restaurants headquarters is in Indianapolis, Indiana. The products offered are burgers and milkshakes which are served around the clock. There are about 400 company owned Steak n Shake and approximately 100 franchised. The restaurant offers a sit down service and also a fast food, to go service. As Steak n Shake burgers are so famous and are commonly known as Steakburger and the ingredients are t bone, sirloin, and round steaks.



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Steak n Shake Reviews

There are currently 19 consumer reviews about Steak n Shake available. Share your review.

  • By Joann Lipe - Posted on: September 19, 2013

    We go to the Steak 'n Shake in o'fallon, IL. We frequent it several times a month and like it very much for a quick and reasonable meal. However I may have to stop going there, not because of the restaurant but because of the series of Master advertisement that your company has put into place. It is the most irritating commercial I can remember having the misfortune of viewing. It makes no sense, is not funny but is only annoying. If you are advertising to win customers, this falls short ... Very short!!!

  • By cierra pier - Posted on: August 9, 2013

    I worked for steak n shake for a week and had to stop die to issues in family. Well this was 2 months ago and have yet to get my check!! I put in hours and would like my money I'm contacting corporate tomorrow and getting my check

  • By EDWARD MORROW - Posted on: August 23, 2013

    ON 8/19/2013,JUST A FEW DAYS AGO MY WIFE AND I,A LONG WITH OUR GRAND-SON ANDREW, WENT TO STEAK N' SHAKE IN SHEFFIELD VILLAGE,OHIO ON NORTH ABBE ROAD.MY WIFE ANGIE AND I WERE VICTIM'S OF DISCRIMINATION BY A SERVER WHO WOULD NOT SERVE US,SHE GIVES ME AND MY WIFE A DIRTY LOOK,AS SHE TRIES TO TAKE OUR DRINK AND FOOD ORDER'S AND SHE LEAVES.SO ABOUT 10 TO 15MIN.'S LATER SHE SEND'S ANOTHER SERVER TO COME OVER THAT IS AFRICAN AMERICAN,AND SHE TOLD US HER NAME WAS ALEXIS,WHICH THE FIRST SERVER NEVER DID.AND WHEN I ASKED WHAT HAPPENED TO OUR SERVER?ALEXIS TOLD ME AND MY WIFE, THAT SHE WAS OFF AND HAS A DOCTOR'S APPOINTMENT BECAUSE SHE IS PREGNANT,AND THIS AROUNT ALMOST 7:00 P.M.BUT AS SOON AS ALEXIS STARTED TAKING OUR ORDER THE FIRST WAITRESS WAS GREETING PEOPLE AT THE DOOR AND GETTING THEIR DRINK'S,AND TAKING THEIR FOOD ORDER'S,AND MY WIFE ANGIE AND I WERE WATCHING THE WHOLE THING!MEANWHILE ALEXIS GOT OUR DRINK'S AND OUR FOOD AND AFTER WE HAD FINISHED,I HAD TO TAKE MY GRAND-SON TO THE BATHROOM,SO WE HEADED TO THE BACK.ON THE LEFTHAND SIDE IN A BOOTH HERE SAT THE FIRST WASTRESS AND OUR SERVER ALEXIS,WHO TOLD US THAT THE FIRST SERVER WAS OFF AND HAD THE DOCTOR'S APPOINTMENT! WE WERE SUPPOSE TO HAVE WHO SHOULD HAVE BEEN AT A DOCTOR'S VISIT AT 7:00 P.M.,AND HERE IT'S ALMOST 8:00 P.M OR ALMOST AND THE GIRL IS STILL IN THE RESTAURANT STILL GIVING ME A DIRTY LOOK AS I TOOK MY GRAND SON TO THE BATHROOM.AS I HEAD OUT OF THE BATHROOM WITH MY GRAND-SON,MY WIFE ANGIE IS AT THE CASHREGISTER PAYING THE BILL,AND THE MGR. KNEW THAT THERE WAS SOMETHING NOT RIGHT,THE MGR. ASKED IS HOW WAS EVERYTHING?MY SAID IT COULD HAVE BEEN BETTER!SHE WAS UPSET.I TOLD HER TO TAKE ANDREW TO THE CAR I WENT BACK IN AND I AM GOING BACK IN AND TALK TO THE MGR. I TOLD THE MGR. WHAT THE SITUATION WAS,THAT THERE WAS A CASE OF DISCRIMINATION GOING ON HERE.I TOLD HER WHAT HAPPENED SHE KEPT SAYING I AM SORRY,AND TOLD THAT THE WAITRESS IS PREGNANT BY HER BOYFRIEND AND HE IS BLACK!,AND SHE TOLD ME THAT SHE IS THE ONLY MGR. IN THE STORE AND THAT SHE IS FROM THE SANDUSKY STORE.AND THAT SHE DOESN'T SEE HOW THIS IS DISCRIMINATION? I CALLED CORPERATE THE NEXT DAY AND THEY TOLD ME THEY DO TOLERAT THIS BEHAVIOR AT ALL FROM EMPLOYEE'S OR MANAGEMENT!THEY EVEN GAVE A DOCUMENT FILE NUMBER FOR MY DISCRIMINATION CASE!WHERE'S THE JUSTICE?YOU CAN'T EVEN GO OUT TO EAT IN PEACE ANYMORE? WITHOUT BEING DISCRIMINATED AGAINST!

  • By B. J. - Posted on: August 13, 2013

    My husband went through the drive thru at your Downers Grove store at about 10:30 pm. The restaurant was not busy, I had ordered the three shooter hamburgers with a side of fries. The burgers were all wrapped in one wrapper smashed together (looked like something that I would feed my dog). They tasted horrible and ended up just throwing them out. I will never ever eat at any of your restaurants again. I get very upset when I go to your restaurant or even other places and the employees just do not seem to care about the service that they give the public. Obviously they do not care about how they present the food. I think you all need to either re-train these employees or clean house and get some employees in their that care and care about the job that they are doing.

  • By Erin - Posted on: August 11, 2013

    The Steak N Shake in Mt. Zion KY has the worst service I have ever experienced. We sat and waited for our food for 45 minutes. We watched all the tables around us get there food so feeling pretty upset we got up to leave. I walked over to the manager & told her to cancel our order because we have been waiting for 45 minutes with two small children who are very hungry. She said, "we'll it's not like we are standing around not doing anything." We didn't receive an apology or anything. Never again will I attempt to eat there!

  • By Rich Askins - Posted on: July 8, 2013

    I was contacted via email from Taylor Coker about a manager position. I replied back via email that 1pm Monday will work for a phone interview. Waited 2 hours and NO PHONE CALL! I'm very disappointed in this franchise on how irresponsible their corporate employees are!

  • By Kim Burnette - Posted on: July 31, 2013

    This is really Not a review, But my Grand-Daughter had her picture took with your Steak N Shake hat on and she is just so cute in it I think you might want to use it for one of your ads. Please send me a e mail or you can call and I can send you the picture. I promise you, your going to love it. 859-576-8155.

  • By Tyler Hollis - Posted on: July 29, 2014

    I ate at this S&S last year and it was fine. My hubby and I went Sunday July 27.14 and the meat was greasy, gray, slightly pink inside and not even a formed patty-there were pieces of burger on the grease soaked bun. The bun actually dripped! The only thing I had on mine was cheese and grilled onions (these were not sliced but in square pieces and looked old. My shake was melted. My husband's salad was a "de-constructed" salad,a pile of diced old looking tomato,dried up carrot slices, and black edged Romaine lettuce that was gritty. When we got home I started feeling sick. I upchucked till 2:30 am and got a terrible headache and hot and sweaty spells. I will never eat at any Steak & Shake again.No manager seemed to be available that we could see and it was hard enough requesting relish mustard for my husband's burger so we just left after we paid. Very disappointed. :-(

  • By angie gerber - Posted on: July 29, 2014

    if you want a management job where married managers are allowed to text at work and have affairs come to work in Muncie IN. Your family can cry every night and your childrens lives can be torn apart' Join the team

  • By Dr. Calvin L. Taylor - Posted on: June 16, 2013

    At 9:00 AM on June 16, I entered Steak & Shake (1881 Polaris Parkway, Columbus, OH 43240) and ordered a simple breakfast in a restaurant that was not very busy. A couple entered and sat in the both adjacent to mine. The waiter brought my coffee, and returned with 2 top offs! The waiter went into the grill area (which I could see and hear my my booth)and spoke in an excited, non-English (Spanish?) to the grill cook. The apparent manager (not in waiter attire with keys on a belt loop link) was assisting at the grill. Apparently, there was confusion at that site. The waiter was waiting at the kitchen window. The booth next to mine, who arrived after me, received their meal! I waited another 5 minutes (now about 25 minutes total), and left the restaurant!




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