Applebee's is a company, which deals in restaurant chain and it develop, operates as well as franchises restaurant chain. It offers casual dining set up in its chain of restaurants located at different locations and headquarters situated at in Lenexa, Kansas. It serves many American dishes including shrimp, salads, pasta, and chicken coupled with alcoholic drinks at its featured bar area in all the restaurants operated by the company. The restaurant chain opens late at night and offer take back lunch offer, in which customers can select from different items, included in the menu and can take back the lunch to their home.
There are currently 28 consumer reviews about Applebees available. Share your review.
Just thought you should know. Applebee's in Ft Smith, AR use to be my favorite place to eat. The last few times I've eaten there the food is just awful. It's always luke warm and best and never looks like the picture that is presented on the menu or on the tv ads. Saturday night, tried one of the new menu items (4 oz sirloin and wedge salad with potatoes) I was thinking that the potaotes would be hot, they were not. Thought it was bacon on the salad, not sure what it was. Just awful. Would have sent it back but was going to the movies and didn't have the time. And really, should you have to send your food back for it to come hot. Applebee's french fries use to be the best in town. But, once again they always come cold!! Nasty!!!
Went to Applebees in lexingon va. The waitress was horrible and the resturant was cold from the air conditioning. The ribeye that was ordered was not a ribeye steak. We are beef producers and we know our beef, the people over from us were eating their food with jackets on. No manager to be found. easy to say we will not go back. Ruby tuesday's has our business fron now on.
I was at the restaurant in Hodgkins,Il Usually I love the food & the value but I was there on 07/21/2013 & ordered the half spinach salad the cost was $8.49 it was the smallest salad I had seen for that price the salads at Wendy's half salad for $4.95 is larger. Do not order the spinach salad at Applebees not worth the price.
I have always liked Applebee's, until today. We were in Cookeville, TN for a teacher workshop. At lunch we all agreed on Applebee's. We had an hour for lunch and the restaurant wasn't crowded. We were glad for a leisurely lunch. No one came to even get our drink orders. Finally, about fifteen minutes later, the manager took our drink and food order, on a paper napkin. We waited a long time for food, about thirty more minutes. Four orders were completed. Two only half complete. Four of us got nothing to eat. We left. The ones who were served paid. Someone brought to me my order in a to-go bag, no utensils. It was the wrong order!. We got back to class thirty minutes late. This was the worst dining experience I have ever had at an Applebee's.
Horrible service. Timing in the kitchen was off - when our food came waitress said the fries weren't ready yet but she didn't want the other food to get cold she would bring us the first once they were ready. One of the 3 meals she brought at that time were cold. Then when the newly cooked fries came they also were cold. The waitress never asked us how our food was or offered us a refill on drinks. The greeter at the front door actually sat at one of the tables when she didn't have a customer to take to their table. No manager came by. Very odd experience, never experienced such lethargic service before, I think their employees to go get more sleep to recover from hang overs or something.
Yet again, we have been shorted food on our order when picking up carry out at Heath, Ohio location. I called Applebee's to let them know they shorted us french fries on two of the orders. I was told that I could either come pick up the missing fries or I could pick up a gift certificate for the french fries. Their mistake and they want me to waste my time and gas to come pick up what was paid for and not provided. Worst customer service ever!
6/12/13 Tonight at about 6;30 pm, we called an order to the location in Belton, Mo., we ordered the sirloin with shrimp and the garlic sirloin. We picked them up at carside. The sirloin was far and above the worst steak I have ever tasted. The shrimp was not cooked and the vegetables were hard, barely cooked. The steak tasted like it had been soaking in salt all day. It was disgusting. We spent almost $30 and I only ate two bites. i want you to know that my father was a Chef and i understand the difference between select, choice and prime beef. i also know the difference between a prep cook, a line cook, a short order cook etc. and a chef.
I also understand the terms marinated, aged and tenderized. No where in your menu or on line menu were any of these terms used. i would have never ordered a steak if they had been.
We eat at Applebees at least twice a month and the food has always been acceptable, I realized tonight that this was the first time that we had ordered steaks, I am sorry we wasted our money. Most consumers are willing to pay a little more for a better cut of meat, that has not been soaked in tenderizer?
PS this is not the first time i have written about this location. You need to better train your cooks.
Ordered a curbside carry out from the Beckley WV restaurant while staying at local hospital with family member. Pulled in and waited and watched numerous employees pass by. After 45 minutes went in and the "manager" was contacted because no one could seem to locate my order or who took it over the phone. Obviously did not care and retook my order on a napkin and took to the kitchen and told me about 10 minutes. waiting in a booth he offered me a "beer" while I waited on the house. I then told him no and went back to my car and waited another 25 minutes. AND YES, PAID FULL PRICE FOR ALL THIS INCONVENIENCE AND LACK OF CUSTOMER SERVICE. PLEASE RETRAIN STAFF OR HIRE NEW !!!!!
I'm sitting in he Applebee's location in Corpus Christi Tx and I have had the worse service. I have been here over and hour and it took an hour for two sandwiches that did not require any cooking along 2 cups of soup. When I asked for the manager Ernesto came to the table and said he knows it took an hour then proceeds to ask if we needed anything else. Completely blew me off. So I am sitting her at dinner with friends writing this instead of enjoying their company! I will not be visiting Applebee's again.
Food poisoning from tomato basil soup and California shrimp salad, served at the Pierson Road, Flint, MI 48504 location. This horrible effect of severe abdominal cramps and diarrhea lasted for six (6) days!!!! I strongly suggest the kitchen staff be trained regarding the proper and safe handling of foods. Thru a friend, I understand your Hill Road, Grand Blanc, MI restaurant had a customer who also ate shrimp and was hit with food poisoning.
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