Corporate Office

My two most recent visits to IHOP has made it to where I will never go there again. My family and I went to the IHOP in Meridian Idaho. We were seated promptly but it took our server 15 minutes to come take our drink order. We received our drinks and ordered our food. My wife ordered an omelette with an extra ingredient which they some how forgot. They couldn't bring her a coffee pot that was hot. Then our waitress disappeared for twenty minutes. When she finally came she walked past us three times before checking on us and when she did it smelled like she had smoked a pack of cigarettes. Next time was in Pocatello Idaho. We went in for breakfast. Once again had to wait 15 minutes for her coffee. It wasn't even our server that brought it out. Our server returned 10 minutes later and took our order. Never came to check on us after that. 30 minutes go by and no food. Finally our server comes over and says our ticket was misplaced and it should be ready in 10 minutes. Another 30 minutes goes by and we decide to leave. We stop to pay for our drinks and all of a sudden our server shows up eating and the hostess shows up and the manager shows and wants to make it all right with us. We tell him we have waited for over an hour for our food and we were leaving. They offered to pay for it all if we stayed we said no we are leaving and walked out the door. It will be a cold day in hell before IHOP sees any of my money again!

I went to IHOP for the first time and I must say that the food was absolutely delicious but my waitress was the worst. She looked annoyed when we politely asked for a refill and she was just not good at all. When we were leaving she stood there and watched us wrote our tips. Then after she saw us not give her a tip she said a nasty comment to us. It was the IHOP on Shewsbury st. in Worcester, MA. DO NOT GO THERE.

I have always loved I-HOP. HAVE BEEN EATING AT FOR OVER 30 YEARS YOU RUN INTO GOOD WAITRESSES AND BAD. that I can ether leave a tip are not but for the most part there are some wonderful waitreesses and waiters at I hop . but the worst I ever seen is A manager That disrespected her employees in front of customers and staff. I was just telling my son how too run a service company and wam!!!It was a shock to here this manager talk to her employees that way.anyway when I was ordering breakfast the other morning with My son I ask for what I have been ordering every weekend for the last two years.2x2x2 and a side of fruit with no melon . my son orderd and the waitress that they can no longer separate the fruit. I told her I do not eat melon for medical reasons. to get the manager. she said that that's company polpolicy. now if it is I will never eat at I hop again. and on the way out after paying my bill there was another customer that was saying she will never eat here again. a employee was happyto give me the managers name. maura from the cumming ga. store on market place. I and A lot of people would like to know if this is company policy.or just one rogue manager.

All the management and half the staff at Ihop on Merchants Drive in Knoxville Tn are shady ass dope fiends! I'm surprised they havent bankrupted the store. No wonder the service sucks no decent person would put up with the bullshit for too long!

As a retired Veteran I was disappointed with the Shreveport, La. location off Pine St. when I started to pay and presented my Veteran ID. I was told they did not honor the discount even though every other IHOP I have been to has without question. The person behind the counter, who seemed to be in charge, was very rude and I was totally embarassed that she refused my Military Discunt. I want to know why I was refused at this location when every other location honors the Military Discount.