Arby's Restaurant Group, Inc Corporate Office Headquarters

Arby's Restaurant Group, Inc Corporate Office | Headquarters

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1155 Perimeter Center West, 12th Fl Atlanta, GA 30338
Phone: (678)514-4100
Reviews: 10 WRITE REVIEW

Company Overview

Arbys Restaurant Group Inc is a chain of fast food restaurant in United States of America and Canada. The company was founded in the year 1964 and has its headquarters situated in Sandy Springs, Georgia, United States. The company has more than 3,600 restaurants in United States, Canada, Turkey, Qatar, and the United Arab Emirates. The restaurant menu includes roast beef sandwiches, curly fries, chicken sandwiches, appetizers, salads, wraps, and submarine sandwiches. The company ranks third position in the largest sandwich chain while Subway and Quiznos topping the list. The parent company of Arbys Restaurant Group Inc is Roark Capital Group and Wendys Company.

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Arby's Restaurant Group, Inc Reviews

There are currently 10 consumer reviews about Arby's Restaurant Group, Inc available. Share your review.

  • By Scrambled Eggs - Posted on: August 19, 2013

    I really enjoyed eating the Hawaiian and sliced roast beef. It is no longer on the menu. We miss it. Is it possible to have the Hawaiian on the menu again?

  • By Jackie Shelton - Posted on: August 13, 2013

    Since when is it okay for a Manager to humiliate customers? My son ordered and paid for his food. Three women and the Manager stood and looked at him and the MANAGER commented that she thought my son actually wanted someone to fill his order! VERY UNPROFESSIONAL! We will not return to the rudest store in Ardmore Oklahoma.

  • By william ruemmler - Posted on: August 10, 2013

    i live in the country,my wife loves arby beef&cheater,the trip is about 20 miles round trip to home. the last 2 times i have got her 2 beef&cheaters the amont on 2 sandwiches may be what goes on 1,i ask why they will not answer me .not at all bill 8035688871.

  • By Sue Braem - Posted on: July 27, 2014

    Have enjoyed Arby's in the past in Utah. Went to the location in Draper, Utah. Was awful. Never got the order overcooked, inaccurate. So we changed to the Sandy location on 1300 E. 10200 Ordered three combos . . . one was correct ... the other two were the incorrect combo. Tried to eat them anyway . . . the chicken was sooooo overcooked, fries were cold and old ... tried to talk to the cashier... didn't do anything...said I guess we won't be coming back.... she replied "have a good day". REALLY???? I guess you don't care about regular customer who come twice a week or more. You've lost our business. Doug

  • By Jack - Posted on: July 21, 2013

    Your commercial featuring an old man with no hair and needs a shave as a spokesman is lame! Add on his really unfunny comment, And that guy over dere,is whatever he said, is stooopud! Plus chuckles is stoooopuder Is that the best you can do? Your ad man needs replaced. Your restaurant is good. Jack

  • By cheryl - Posted on: July 2, 2013

    bought 4 junior roast beef with swiss cheese. The sandwiches were cold. Bought an onion ring for 1.99 and got 4 onion rings. I have always liked arbys but this is really a huge let down. not sure if I will go back.

  • By Annoymous - Posted on: July 12, 2013

    I am an employee of an arby's in southern michigan, to anyone reading this, don't eat at arby's. ever. if you value your well being, stand 100 yards away at any given time.

  • By Pearline - Posted on: June 10, 2013

    Your commercial states "Pick Any Five For $6.99 is false advertisement. Because you all are not giving anyone five items for $6.99. you are offering a choice of one of five. It should say "Pick Any One of The Five for $6.99.

  • By Lynne Parmer - Posted on: April 28, 2013

    Dear Sir or Madam, I would like to regretfully inform of you of the service and experience I had at your Arby’s Restaurant #5689, located on 231 South in Dothan, Alabama. My mom, daughters and granddaughter stopped in there for lunch today ( April 28, 2013). The experience was horrible for several reasons and I felt compelled to write to you as by the time we had left we felt physically in danger from one of your employees. 1. When attempting to place our order the cashier appeared as if she were on drugs. Her eyes were dilated, her mannerism was “off” and we had to repeat our order several times. She also kept ringing the order up as individual items rather than in combo meals. Finally another employee came over to open another register and attempted to show her how to ring up the food as a combo. Note: There were 3 other families in front of us and she had done this with each one and had to have someone help her correct the problem for her. I gave her the benefit of a doubt and thought perhaps she was new. 2. After taking our order, she disappeared for a few seconds and when she returned she began to work on getting our fries together. However no one had worked on any of our order instead they were filling others from behind us. Finally the employee that opened the other register began getting our sandwiches together and stated to the original cashier “ Girl I don’t know what’s wrong with you but you need to get it together”. At that point for whatever reason the second employee walked away and told the cashier to do it herself. After what seemed like eternity but was actually maybe 5-10 minutes they finally said they had our order together. I went to get it and realized it was wrong because we were missing a sandwich. I said to the girls this isn’t right we are missing a sandwich at which point they both walked off. I called them again and was ignored. Finally the 3rd time I called one of them told me to wait a minute she would be over to get it in when she had a chance. At this point I am going to refer to her as Employee ‘B’ so as to differentiate. Finally a young man by the name of Justin came over and got my missing sandwich for me. The original cashier never acknowledged that I had said anything. 3. When we got to the table our order was completely wrong. My mother had ordered a Reuben sandwich. What she got was a ham and turkey something that she couldn’t eat. My daughter had ordered the Hawaiian King roast beef . What she got was some type of roasted turkey. My daughter took her sandwich back and they replaced it. My mother not wanting to cause a scene initially refused but after one bite asked me to take the sandwich back. By this time I was livid. 4. Upon approaching the counter I asked to speak to the manager on duty. A young woman came over and while not apologetic after hearing my compliant did fix the problem. At this point the situation would have been over and done with and as I told them I wouldn’t be back so problem solved. However….Employee ‘B’ became very verbal in her anger at me for complaining. 5. This employee looked at the manager and stated loudly…she didn’t treat me rudely and furthermore [I] wasn’t going to talk my crazy crap about her. She also said I don’t need this job. Nobody was going to talk to her that way and repeated several times quite loudly that she didn’t have to have a job. First, I did not voice my complaint to her I voiced my complaint to the manager and she heard me complain about her. Finally I got my correct order. I returned to our table and we quickly finished our meal. As we got into our vehicle to leave there was quite a bit of traffic and we were waiting to exit the parking lot. At this point we saw employee ‘B’ in a white car with Alabama license plate BC82547 with a male driver. This employee looked over at us and pointed and started mouthing to her driver. The driver then pointedly called me a Bitch and began to roll down his window as he continued to scream obscenities at us. At this point we were literally afraid for our physical well being and had no where to go. I jotted down his license tag number and was prepared to call 911 and would have done so had the light not changed and we were able to exit. I understand that working in the fast food industry can be very demanding ( I once worked for Burger King many years ago). I can understand to a point slow service, wrong food given however I do believe that after everything that had happened I deserved at least an apology and definitely feel my anger and frustration was justified. The threat received from your employee and her driver/friend was totally unjustified and in my opinion needs to be addressed as a very real safety issue. Sincerely, Lynne Parmer

  • By sharon - Posted on: March 17, 2013

    we got 3 chicken sandwiches, one was raw. my 13 year old daughter took 2 bites before she showed me. I took it back to the Arbys we bought it from. very jerky service and "oh this happens", Im sorry but if my daughter gets seriously ill.. i will be in touch!!

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