Dollar General Corporate Office Headquarters

Dollar General Corporate Office | Headquarters

Avarage Rating:
100 Mission Rdg Goodlettsville, TN 37072
Phone: (615)855-4000
Reviews: 43 WRITE REVIEW

Company Overview

Dollar General Corporation is a discount retailer, which offers products from a variety of brands at a discounted brand to make the products more affordable and make them available for customers at convenient locations. With its corporate office and headquarters located in Goodlettsville TN, this company offer products from different and top brands, which include Unilever, General Mills, Kimberly Clark, Procter & Gamble, and Nabisco. It offers products through stores situated across forty stores and eleven distribution centers. This company is categorized under the head of variety stores. The company mainly deals in food items, household, apparel and accessories, health and beauty products, and seasonal products.

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Dollar General Reviews

There are currently 43 consumer reviews about Dollar General available. Share your review.

  • By Mystery shopper - Posted on: September 9, 2013

    Just a BIG note. The DG in Wolfforth, Texas is in sad disarray. The store has been understaffed for a very long time. The store looks like a giant flea market. Everywhere you look, it's a mess. There is stock waiting to be put up, left on carts up and down the aisles. The restroom barely works, there's only 3-4 people that work there, I asked one gentleman and he said, the office had to send someone in to put up stock and all they did was fill the risers. How sad. They've had to close early because they are so understaffed. It is such a shame for this to be like this. The Dollar General is in a good location, but the shelves are getting bare....I really think OSHA should be called in to inspect it. The health department should also be notified. Workers are getting sick. I told one of the guys there that the store needed to be closed for a week. Cleaned thoroughly, restocked, clearance out the outdated seasonal stock, hire more people...and maybe even work overnight to fix the store back up.... he said he asked, the office said NO, he also asked if they could stop deliveries of freight, They said NO. What is wrong with you people???? You have a good business going on, why not take care of it??? Maybe you should just sell it. Yep. OSHA NEEDS TO BE NOTIFIED, IT IS A HAZARD FOR THE CUSTOMERS & WORKERS....SHAME ON YOU!!!!!!

  • By Kathy osborne - Posted on: September 7, 2013

    I have been so happy that Family Dollar put a store in my neighborhood of lone oak, kentucky on lone oak road. I use to trade at the dollar general until it became so dirty and trashy it is an insult to our area. They never clean or pick up anything, inside or out. Sticky stuff stuck to floors, that lay there for months in these spot, employees have the I don't give crap it's just a job attitude. You can never get down most of the isles for baskets of stuff in the way. But mostly it is nasty dirty. I don't understand how you can not do something about it, the front door is always broken and tiles all over the store Are missing. I live a half mile down from it but will drive two miles to go the family dollar where things are spotless and organized. Everyone complains to te manager (s) but nothing changes. I will say that the dollar general off the belt line on the south side of town is organized and clean. Clean up lone oak

  • By Rob Ric - Posted on: September 7, 2013

    Customers in Gurdon, AR deserve to have 2 checkouts open on Saturdays. When Family Dollar opens soon I'm sure 1 will be enough. A lot of us are disgusted with your service.

  • By can't take it - Posted on: September 5, 2013

    The Flagler Beach,Florida store has one of the worst cashiers I have ever dealt with in my life! Rhonda is more concerned with having lengthy conversations about personal issues than getting the customers orders rang up. She also seems to enjoy making comments about customers after they have left the store...very unprofessional!

  • By Ricco Smith - Posted on: September 3, 2013

    everytime I go into your store I get harass by employees, they see me coming up to the store gather in groups taunting me, even have witness stating one employee was talking about doing harm to me, they will hide the cigarette products so they would not sell to me,this has been going on too long, I am about to go to the news and also the police and seek a lawyer, your employee the tall lady with the glass and also the girl with all the gang tattoos and the short fellow and the tall man all harass me when I enter the store this store is located on neely rd in Memphis tn, across Shelby drive, I have never been so insulted in my life... today I walked to the store and the tall lady tore down a sign before I got there so I would not see my brand pack, so as I walk in the young lady behind the counter was hiding cigarette packs taking them off display so when I asked for a pack she said no we don't carry them anymore, keep in mind I just sent my wife up their early and she said the whole display was full, they gather at the entrance and talk about me amongst theselves while im at the register all kinds of jokes and laughter being taunted my way, I wrote you once before but their was no response, so after todays problem I taped it on my phone, I will be seeking a lawyer and charges will be press against your company and employees, for (harassment)

  • By Pissed Off - Posted on: September 15, 2013

    You tell me im a thief (at west lake mead blvd. store) but stole from (spring mtn. Store) but let me "wrap up my shopping" and check out. Not very normal for someone who is 86'd. When I ask who I can call about the matter u say "no one" then you charge me for an item I didnt want but take because I was charged anyway. Also I buy a curtain rod and no curtains due to being upset and kicked out your already locked doors at 11:47pm although you close at 12am but u let me back in irritated to refund the rod. When I decide after I get home F them I dont want none of it I contact your corporate office who tell me its gonna be no problem. When my husband goes to return it its denied because I used coupons. So I call corporate AGAIN to receive a reference # reference and to tell them to call there ERC for help doing a manual or generic refund and still no! Then I call corporate again and they forward it to your district manager Lisa Cheeves and Regional manager Jose Green Jose denys it and says he wind do anything till Monday after the weekend. Well Monday is my daughters b day your company will be reimbursed by the coupon WHATS THE DEAL???? YOU WONT REFUND MY SHIT AFTER CALLING ME SOMETHING IM NOT AND MAKING ME LEAVE I DONT WANT YOUR SHIT, AND WILL NEVER SHOP THERE AGAIN ITS A SHAME TOO I LIKE THE STORE AND NEVER SPEND LESS THAN $100 BUT THIS IS THE WORST I E EVER BEEN TREATED YOUR MANAGEMENT SKILLS ARE A TOTAL NOKE, AND YOUR CUSTOMER SERVICE IS COMPARABLE TO WALMART NONE OF YOU HAVE WHAT IT TAKES TO MANAGE YOURSELFS LET ALONE A STORE. I WILL BE CONTACTING THE LOCAL NEWS AND LETTING THEM KNOW THEY NEED TO INFORM MY COMMUNITY OF THIS TREATMENT SO SOMEONE ELSE ISNT ACCUSED OF SOMETHING THERE NOT OR PURCHASE A ITEM THING THEY CAN RETURN IT IF ITS NOT RIGHT BECAUSE THEY CAN'T AND EVEN THERE REGIONAL WONT HELP YOU. THERE CUSTOMERS MEAN NOTHING TO THEM. THEY NEED TO BE SHUT DOWN UNTIL SOMEONE CAN FIND DESERVING, NORMAL PEOPLE WITH THE RIGHT SKILLS TO RUN THE STORES. JOSE GREEN IS THE REGIONAL HE NEEDS TO BE FIRED IMMEDIATELY HE ABSOLUTELY DOES NOT PERFORM THE SERVICES A REGIONAL MANAGER SHOULD!!!!

  • By Callie - Posted on: August 8, 2013

    There is a Dollar General store in Hayneville Ala . That store is so congested , they have boxes all in in the aisle , which is very dangerous , a customer can fall over them and then there goes a Lawsuit . Outside and on the back of the store look like a dumping ground for trash. Something should be done about that very soon.That store need to be reorganized for better customer services.

  • By A Angery Customer - Posted on: August 30, 2013

    I stopped in the Dollar General in Fort Lawn, SC on 08/30/2013. I had been in there about 30 minutes shopping, when I saw a customer with the restroom key in her hand standing at the register giving it back to the cashier. I asked her if I could use the key and she told one of the employees that I was going to use the key. The employee ( female) said NO She Can't Use the Restrooms They are out of Order! Then she said there are signs at the register that we don't have restrooms for customers. I had driven almost an hour from Charlotte NC where I work as a Charge Nurse in rush hour traffic and still had about 40 minutes drive home. I really needed to use the restroom.I stood there and looked at each of the registers and there were no signs, I told the female employee ( since there were only 2 in there, a male and a female employee) that there were no signs at either register and if there were she needed to show them to me. She came out from behind the counter since she had no customers because the male employee was checking everyone out gave me a hateful look and said come with me in a mean tone. She had the bathroom key in her hand so I thought she was going to let me use it. She got to the restrooms and pointed. She SAID SEE THE SIGNS, CAN'T YOU READ!! She was so hateful and nasty to me when she said it that it really made me angry and she started to walk past me back to the counter and I thought she was going to knock me down, I had to step back out of the way to keep her from walking all over me.I told her she needed to put signs on the front doors that there was no restrooms available to customers. She gave me a hateful glare and kept walking. I decided to check out right then and went to the register where the male employee was. When I got to him, I think he knew she had been nasty to me and I was mad. I looked at him and said I want to know her name. He said Michelle Knight. I said I am going to report her. He said she is our "Assistant Manager". He apologized several times on her behalf and said I am sorry she was rude. I told him it wasn't his fault she was nasty. His name was Corey and he was very nice. I will be calling Michelle's manager and talking with her about this situation. I have to deal with nasty people all the time when I am working and I have to maintain a professional attitude, be nice to patients and their families and apologize alot for things I can't control. If she is in a leadership role then what is she showing her employees about customer service. I feel that if she was that nasty to me I woud definitately hate to work with her, for her, or around her. I think she be fired.I will not take my busniess to this store again.

  • By Barbara Segars - Posted on: August 3, 2013

    The Dollar General Store in Bethune SC had been an eye sore to the community, especially the safety and condition of the interior. The store had gotten so dirty and neglected I would drive 20 miles to another store. The store clerks would just stand around and talk among themselves - poor business. Since the new manager has arrived on the scene the store has been completely revamped, cleaned, and organized much to the appreciation of the community, since we have no other retail outlet in our area. We, the community are greatly appreciative of the hard work which has gone into making our local store look as good as the newer stores which have opened around us in the past year. Keep up the good work. We are now proud of our main attraction, the Dollar General.

  • By donna wheeler - Posted on: August 29, 2013

    when I was released,i was informed by corp that I would be paid for hours worked for the last 20 months of the last store I worked . I 've never have received anything .can't contact anyone all e-mails .phones-blocked my #.I have never given anyone reason not speak with me.i was shocked about the treatment I was put through,i would never treat anyone the way since day one I was hired.doesnt matter who u are,iam who I am,i gave 150 percent for over three yrs ,only to be dragged through the mud,there are mang who know the truth ,I would stand up for u all still to this day,shame no-one stood up for me.!made my mistakes, no-one helped me or listened when I reported issues ,Iam ashamed that I had faith in D.G.i ashamed that I worked for D.G.Iam just ashamed!!!1 please all I ask is to pay me money owed .

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